Winchester, United States
250 Airport Rd
N/A
+1 5406672672
I've had Wave2Net for about 6 months or so and I have to say, the service is quite good. I've been working with technology for over 20 years, including having run my own WISP (Wireless ISP) in the past. While there are always many challenges in providing high quality broadband service wirelessly, especially to residential customers in this specific market, Wave2Net delivers. The connection they provide me has had a very nice consistent reliability. I've observed no wild traffic swings during peak demand hours, the latency is good, and their network seems to have the bandwidth when it's needed. I've had a small outage at one point, I opened a support case and the issue was handled right away in a very professional manner. I'd recommend Wave2Net to anyone looking for quality broadband in the Winchester and surrounding mountain region.
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The service is okay—at best—when it is actually working. We haven’t had any internet for over a week. There have been updates over this period indicating service will be up soon, only to get another update, and another, saying the same thing. Like many others, working from home is now a necessity. This provider makes that impossible. Customer “service” hours are 9-5 on weekdays (if they answer) and there is no one available in the evenings or over the weekend. If we had other options in our area, we would not think twice about switching.
Awful Speeds even with this covid upgrade they have been doing. The prices are crazy. I could get 200 down for Verizon with a even cheaper price but unfortunately I dont live in that area. Its been down for almost 4-5 days. They say it will be up in a day or they are working on it and its not till the next day they update it. I highly do NOT recommend if you have other opportunities. Thank You
Probably the worst internet ever. It’s always down , the speed is awful, and for as much as they charge for the internet, it’s not worth it. They need to do better.
Unreliable. No service for days straight. Even when it works, the speeds are far lower than advertised. Even with all these problems, it costs as much as high quality internet. Would not recommend. If I could, I would give it a 0 star review.
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