Wendell, United States
3500 Rolesville Rd
N/A
+1 9192669223
First time I have had an issue with my well and was unsure of the cause. I called several places in a panic, just trying to get someone to fix it as soon as possible. Out of all the calls I made, NW Poole stood out. David was so helpful over the phone. He explained what my tank looked like under the crawlspace. He got a crew out to my house quickly and replaced my well pump tank. They did a great job. I highly recommend this company!
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Amazing company with exceptional honesty and customer service. The guys went way above and beyond and kept the price extremely reasonable. I highly recommend them.
I would give 10 stars if that was an option! They came out same day to fix our water pump and had it done in 30 minutes! Ryan and Nick were both great, excellent customer service and very professional. Thank you!
My well quit working late Monday. I left a message on their voicemail since it was after hours. Before 8 the next morning I received a call informing me they got my message and after get a few extra details they said they could make it by that afternoon. The tech called ahead after the previous call and actually got done earlier and made it out to me before noon. Very on point, didn’t waste any time jumping on the issue and had my water back on in a little over an hour. Very happy with them explaining the details of what went wrong and finding out one part was covered under warranty was a great relief and savings. I greatly appreciate techs that get right on the job and don’t run up the labor costs. Would highly recommend these guys. My well was originally Installed by them by the previous owner and has run great for the past 6 plus years. You guys did a wonderful job, keep up the good work!!
In less than a week I was able to schedule a well inspection and get results, which included a beautiful detailed report. They were very thorough and provided excellent communication.
Deli
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