West Allis, United States
1350 WI-100
N/A
+14147742220
Extensive research leads to outstanding results. We stopped in and talked with Jonathan over the summer. We were just starting to search for new flooring for our kitchen and carpeting for living room, dining room and hallway. Jonathan was very helpful in answering our questions about all the options that are available. He gave us samples to take home and did not pressure us to make a decision. We spent a few more months checking out other retailers and manufacturers. After narrowing down our choices, we got quotes from a few places. The most important aspects of this adventure for us were a quality product, precise installation and confidence in where we made our purchase. Carpet Town surpassed our expectations in all areas. It has been 7 weeks since our installation. I still can't believe that this flooring is in our house. Jonathan answered all of our questions every time we stopped in during our search. He never pressured us to make a decision. His quote was in line with others that we checked out. More importantly, we knew that Carpet Town has very experienced installers. We were impressed with the estimator, Dave, that came out and measured everything. He had so much knowledge and experience to share. The installers for our Mannington flooring were such hard workers and so precise. Any requests or questions that we had were handled very professionally. The installers for our Phenix carpeting came in like a tornado. They had so much experience working together that we had total confidence that they would do a great job. Our fears of this whole ordeal were handled so well: 1. Our flooring is beautiful and carpeting is luxurious. 2. The installations were done to perfection. 3. We were confident in Jonathan's handling of our purchase. I am a careful researcher when making decisions and it definitely paid off in our selection of Carpet Town to install our flooring and carpeting. Thank you!
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I had a very nice salesman (Dan) did a great job guiding me to the flooring I desired. He worked up the quote, make a few corrections..owned his adding mistake. Then I had a nice man come out to measure, then they sent out Mike Becker to install. He did an AMAZING job!!! OMG my floor look beautiful!!! Meticulous detail, he is a perfectionist...and my floor looks FANTASTIC!!! Very trustworthy, and prompt went beyond the expectations. I HIGHLY recommend this company!! I will use them to do all my future work..and hopefully get Mike Becker as the installer :-)
Poor original experience but management was very open and diligent to receiving feedback. They were able to rectify the errors made.
Arrived at the store after checking the website which stated that they are following CDC guidelines in regards to the virus. We walked in, and the two employees who were about 18 inches from each other, were not wearing masks. We could not see anyone wearing a mask. It is such a simple way to show you care for your customers.
Carpet Town got the job done for my old outdated linoleum floors in my kitchen and bathroom! Tom R. from sales worked hard to find the right product that would fit my project. Mike Becker was an excellent contractor/ installer. He turned my old beat up floors into a showcase type setting in 2 days! Would definitely consider them for my next floor, window or door project.
Deli
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