West Bridgewater, United States
439 E Center St
N/A
+1 5085861088
Repair services
Not everyone uses their real name on the internet.... This review is not a mistake. Considering most reviews here are negative, I think it's pretty interesting they are saying I might be reviewing the wrong business. Terrible business practices. They will show up to your house for 15 minutes and charge you for 2 hours hoping you won't notice. They'll make promises and never call you back.
like
My a/c was not functioning, assumed it need to be replaced because of age, so I called Pierce and left message asking them to take a look at it and letting them I was ready to replace the entire system. Never received a call back.
Was recommended this company for central air service from an online group in East Bridgewater. Called and scheduled an appointment for the following week. No call, no show to the appointment. Now a week after the appointment was scheduled, and I still have not been contacted at all. I guess customers are expendable to Pierce. Had another company come out with no issues. UPDATE Was contacted by Ron who is one of the owners after posting this review. He apologized several times, told me that I got lost in the mix somewhere, and said that is absolutely not how they do buisiness. Definitely seemed to be a very genuine phone call, and I appreciate it very much. Says a lot about a company when an owner makes the effort to correct a mistake.
I love Pierce Refrigeration. The staff is always very helpful, and very responsive. do not hesitate to call them for any of your heating and air conditioning needs.
Deli
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