Western Springs, United States
1140 Hillgrove Ave
N/A
+1 7082552671
Wish I had paid closer attention to the other reviewers before using this company. They are NOT a local business. I don't understand how they can get away with using this Western Springs address, as there is no physical storefront location. The are technically a national call center who dispatches technicians. A tech did arrive at my home on 8/6, looked at my oven for an hour, charged me 60 for the visit and said he would get back in touch. TWO WEEKS later I'm sitting here with the same broken oven with no idea when, how long or how much this is going to take to get repaired and there is nobody you can even call, other than this national call center. I recommend avoiding this company at all costs so you can deal with a REAL person in your local community who will be held accountable to provide timely service and is available to contact if you are not satisfied. This company is very misleading and deceptive, I don't understand how they can pose to imply they are a local business in our community. I am wondering if the positive reviews are real people or posted by the company themselves to add legitimacy.
like
They didn't give me a hard time. They were very easy to deal with and booking was fast. Best of all tech was professional and knew what he was doing with my ice machine.
This is not a Western Spring business but a call center somewhere farming out jobs. I was asked to secure my appointment with a charge to my credit card. In addition I was asked to write a check for the repairs above my initial charge. The machine will not function and I have not received the invoice, paid statement no the warrantee for the work. Do not be fooled by their site or WS picture!
I cannot say enough how amazing this team was. Knowledgeable and I find the price reasonable. I already recommended to a friend!
Buyer beware! Not a local company. This is a broker service and they dispatch an available repairman to your home. I was charged an 85 service fee then when the guy came to repair my dishwasher I was charged another 85 for him to add vinegar to my machine. 170 later and my dishwasher is still not working. I was told by the dispatcher that I now need to spend another 150-250 to replace the computer board of my dishwasher.... I could buy a new one for 600! Very frustrating. Use an actual local service and not this one that is posing to be local.
Deli
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