Westminster, United States
9081 Bolsa Ave # 205
N/A
+17148919999
Always friendly, helpful to give clear and easy understanding answers for our questions regarding about our planning travel tour location, very detailed. Very knowledgeable and professional as travelers agent . We love the agents, every trip we always come to book trips over there. And every trip we all have good time !
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Great services. They were very courtesy and helpful to everyone especially the seniors. Got my 5 years vietnam visa here for 80.
Very rude service and manipulative as well. When I said that I want to change the date, they said that I have to switch to business class or first class (EVA). Then, when I confronted them that in Vietnam, the travel agent told me that there were indeed many economy seats available. But since I bought the tickets from them, they had to change the tickets for me. After they assure me that I had to switch to either business class or first class to have a seat on the date I want, they later on sent me an email saying the completely opposite. When I give them my passport and asked for confirmation/receipt that they received it, Ms. Annie was very angry and said that I could write whatever I want on the piece of paper, she would sign it and noone has ever requested such a ridiculous thing like that before (really, saying stuffs like this to a customer just because they ask for a receipt that you received their passport????). Ms Annie has a temper and mental issue I think, since she can easily be very angry just for no reason?
I purchased many tickets from this Agency. Great service. I have recommended to all my friends & family.
Good experience here
Deli
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