Wheaton, United States
1830 E Roosevelt Rd
N/A
+1 6309844266
You can reach a manager in person during a normal span of work hours and on weekends. There are different sizes of cubicles and the monthly rate is reasonable (at this point). We like that our rental fee is deducted directly from our account. If the managers enforced the requirement that everyone at the premises wear a mask properly, we would have rated the facility a 10.
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The staff at Cubesmart in Wheaton, IL (Marcy and Brian) are helpful and willing to go the extra mile to keep customers happy. From the time I requested a storage locker --and they were able to find one for me near the elevator-- until the time I moved out of my storage locker, I have nothing but good things to say about the staff there and how they handle customer needs and requests. Due to some circumstances with bad weather, not to mention some complications that may be attributable to the Covid-19 pandemic, they also found ways to help me mitigate the cost on the final month before moving out, which I thought was spectacular given the current economic climate when it is important for me to stretch a limited budget as far as it will go. My storage locker was clean when I moved in and-- besides a bit of heavy traffic with cars parking inside the loading bay area on weekends--there wasn't much problem when I needed access to my locker. In general, it also seems to be one of the more affordable storage facilities around. In the future, if I need to store some of my belongings again, I will be looking to Cubesmart again.
Marcy the manager was very professional, and well versed in her job. She had all of the details and paperwork ready when we arrived. Gave us a tour, explained the whereabouts of things as well as access details. The place is spotlessly clean and well ventilated. Good access hours, good prices, and very close to home. Would highly recommend.
The entire experience was first rate! Darcy was welcoming and very knowledgeable. She helped me select the perfect size and location to best serve my company’s needs. Outstanding personable experience. Highly recommend this exceptional facility and their on-site management staff.
I was in need of a storage unit on very short order. I reserved a unit early on a Saturday morning. I arrived mid-morning, and the woman at the front desk was already expecting me and had everything up in my unit and ready to go. The facility was new, clean, and well lit. I've rented a few storage units in years' past, and I've learned not to expect much. I was pleasantly surprised by how good the experience was at CubeSmart. I couldn't be happier with the facility and service.
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