Pittsburgh, United States
1101 Perry Hwy
N/A
+1 4123667760
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Kevin helped me find the perfect new set of skis after I had previously purchased a pair that just wasn’t what I was looking for. He asked all the right questions and we both came to the same conclusion about what to get after discussing several brands, types, and price points. He even managed to find my size at a different shop and promised they’d be done on the same timeline as the ones I’d originally purchased. I really appreciate how helpful and considerate he was, and I will always come back to Willi’s for my skiing needs. Can’t wait to try out my Blizzard Black Pearl 82’s soon!
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Very helpful staff! Great selection of clothes and skis
I've been going there for several years now and have always had excellent service. They've helped me out in a pinch several times. Willi's has friendly and knowledgeable staff that makes excellent recommendations. You can't get that online! There's a good selection of skis and quality outdoor wear at a reasonable price.
Called ahead on Saturday to drop off two boards for a full tune and wax. Was told no problem Given the time frame (7days wanted to pick up the following Saturday). Drive all the way down. Guys down in the snowboard shop just couldn’t care less about our boards or the services. Was told 7 days wasn’t enough time for a full tune. Then took 15 minutes to cash us out. Never ever ever returning. Just go over to peak ski shop On rt 8. Full tune was quoted as a 3 day turn around.
Willi’s is usually great. Due to their covid restrictions however, it was not a good experience. Waited outside in a long line for 30 minutes, then waited inside in a line for 45 minutes. Need way more staffing and the capacity needs to be increased. I would bet that the close-together lines are a bigger risk to spreading covid than walking around the store. Once I actually managed to get a salesperson, He was quite helpful and helped me pick out a pair of well made but affordable ski boots that fit me perfectly. Went out of his way to adjust them for me as well. 3/10 because of the waiting time being over an hour.
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