Wimberley, United States
13620 Ranch Rd 12
N/A
+15128475460
Do not use this company! Our builder had a relationship with the owner Trey, so Water Technology installed our softener system. We had numerous issues with Trey and his communication, in addition to having to call and leave multiple messages before getting someone on the line to come service our unit and then NOT show up to TWO different appointments we had set. But the real issue people need to be aware of is most recently on a service call, their people left a tube out of the PVC pipe leading to the drain field, open in our garage. Just discovered that not only had that pipe been flooding our garage when the system recycles, but it ruined our fridge and a box of tools with hundreds of dollars of equipment in it. When I reached out to Trey, he denied any responsibility and said that his people would never do something like that (even though they did and we had the same issue during the building process). Unprofessional and completely incompetent, then no accountability when they make a mistake and now we are left with thousands of dollars of damage.
like
The ‘Wimberley Way’ in full display. Poor, very poor, communication. I highly advise going with a more reputable company.
Courtney stayed open late on a Friday afternoon so I could purchase a UV lamp.
Treh came out to fix my leaking water softener and spent less than 5 minutes assessing the situation. Treh did absolutely nothing! My water softening system is still leaking. Then sent me a bill for 96. Real stand up guy! Watch out for this scammer!
Trey did a great joba nd for a very reasonable price. Thanks Trey!!
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