Oregon, United States
2606 IL-2
N/A
+1 8003196637
Wheelchair-accessible entrance
Poor Quality and Customer Service. I spent over 7,500 with them on a loader and then a tiller. Loader is decent but the tiller is complete junk. The gearbox on the tiller lasted about 10 mins in soft ground and was leaking when I picked it up new. The dealership is replacing the gearbox but I am waiting two weeks for it. I called Woods and basically got a oh well, sorry for your luck story from them. The tiller is rated for 30hp and my 17hp Kubota tractor was apparently more than this piece of junk tiller could handle. Thought I was paying more for quality but boy was I wrong. Next time I will buy ANY other brand name but Woods. Woods is Garbage, complete GARBAGE!
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Wish I could give a -10. Had the \opportunity\ to meet the upper echelon of the company at a dealer meeting in North Carolina. They asked me how I like selling their product and I had nothing but good things to say about them and their implements! When I mentioned to them that I lose a couple customers from time to time due to their lack of urgency in shipping, they retorted \Well you should buy more items....\ in a very sarcastic and demeaning way as they laughed me away from the table. As a smaller self start company I simply cant afford to over extend myself on inventory that i cant guarantee will get sold in a timely fashion so i that I wont have to pay curtailments to them. What a joke! Rude, Inconsiderate, Abrasive and Pompous! NEVER AGAIN WILL I ORDER WOODS EQUIPMENT!! I strictly deal with BushHog now and I am treated like a human being not just a bank note.
Absolutely no customer support from manufacturer. Find another American company to do business with.
Great American made products. Maintenance team is first class.
They should care more about the more long term employees. They are the more dedicated of the bunch
Deli
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