Woodstock, United States
9405 Main St
N/A
+1 6788036603
I would advise others to not use this service unless the technician provides you something in writing prior to performing the service. The technician who came to repair a lock was dishonest. When asked about the total for the repair he did not include the cost of the service call in that total. I also had to insist that he install it a striker plate on the door jam which he begrudgingly installed, slamming the door repeated to see if it closed properly which it does not. His response to my questions did not convey any level of care for a job well done. I called the company to request that someone other than the technician who came out could come to fix the problem with the fit on our door. I called 3 times and never received a call back from someone to come to fix the problem. I requested a different technician and I was told I would have to pay for a different person to come. I insisted that I had paid enough that someone should come to fix the problem without additional charge. I assume each technician is allowed to charge as he pleases and this company has no authority over their work. If you call this company you take your chances with the quality of the work and the attitude of the tech. Poor customer service and deceitful in quoting prices.
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Excellent customer service! All the technicians from the B & P Locksmith were very knowledgeable. They arrived at the scheduled time and quickly started working on my locks. They even provided me with some valuable tips on how to keep the locks maintained. The prices charged for the service were also reasonable. Would recommend their services to all my friends and relatives.
Thank you B & P Locksmith for doing such an outstanding job of rekeying my locks. I truly appreciate your help and will contact you again whenever needed!
This place has very fast service and can save you a lot of money over the cost of a dealership. I paid less than a third as much as a dealership was going to charge to get new keys made for my car. In addition to car keys, they offer all regular locksmith services. I highly recommend them...
They gave me a price and then doubled everything to change one front door, deadbolt and door knob key came to 700. That’s just wrong. I asked them to lower it and it was arguments and finally they offered to except 620. This company is highway robbery and scam type. I couldn’t understand him so it was unclear. The figures he gave me were doubled. Times two.
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