Galena, United States
309 Elm St
N/A
+14172317842
The price was right (Star one), although we hoped for better floating tubes. The staff was entertaining in their own sense (Star two), although they could’ve been more timely. (Waited one hour for pick up. Come on folks, people may be on vacation, but our time to enjoy it, is important to us!) The memories they helped our family create, was priceless! (Star three) We docked them the last two stars because of the issues mentioned above, with the most important one being-timeliness. Thanks for the memories and I hope my review doesn’t detour someone from renting from you, because after the rough start, we had a BLAST!
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The best place for good old fashion fun. It's truly everything you need in one spot layed on a beautiful river with gorgeous views.
We had an awesome float trip. They arrived promptly to pick us up and take us to the drop off spot with the Canoe. Such beautiful scenery on the river. We even saw a bald eagle!!! Our only issue is we missed our landing because it was not labeled, however, they came and picked us up a mile down the river. Great people!!!
This place is great the gear maybe abit dated but worked as any other kayak would. The people were very nice, and layed back. Fun river float, many places to stop. You can swim, swing from a rope on a tree the water temp is around 72 degrees F. This is the perfect thing to do during hot day. Cheaper than others. The only thing I would work on is to be a bit more professional, more outgoing towards customers.
They are nice people, but it was insane how they crammed everything together! There is absolutely no COVID-19 protection going on with this outfitter. I was told multiple times beforehand that we could ride with just our group, but when it came down to it, we were so incredibly packed onto a bus, there were literally more people than seats in it. People were sitting on coolers and in the floor, while others were just standing. Our group was the only ones wearing a mask. We didn’t get to the water until an hour after we arrived to be picked up. They work hard, but just don’t have the organization to make it all run smoothly.
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