Fort Lauderdale, United States
205 SW 28th St
N/A
+1 9542269177
DONT GIVE THIS PLACE YOUR Turned down business due to laziness. A girl named “Riley” that has never worked here before because owners were away in NC basically gave us the run around. Seems like she was just dragged to be there in case anyone needed to rent a scooter, even though she had no idea how anything really worked. We called at 11:38am asking if any scooters were available to rent and she said yes. So we asked if we would have it for a full 24 hours or just the rest of the day. She asked someone then came back and said we could have the scooter for a full 24hrs and return the next day. She also said she would be there until 2pm 12:30 rolls around we call back before heading over (15 minute Uber ride) and to make sure Scooter was for two people to ride. She says yes and asked us to confirm if we were going to rent because they were going to close at 1pm now. 12:45pm currently in Uber on our way there she calls us and says owners are only renting to those who have rented with them before .... Not bashing “Riley” as it was out of her control but owners should be more direct and responsible enough to have people working there and covering shifts that have if ANY knowledge on how to run their business. From the reviews YIKES not a good look should’ve check them out before heading here. If you are considering this place GO SOMEWHERE ELSE.
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Ray.... your and your crew is just awsome. Awsome service, great price....
I was very disappointed with Yachty Rentals on my vacation to Fort Lauderdale last week. My boyfriend has contacted them about a scooter a few days prior to our arrival (Wednesday during business hours). He inquired about renting a scooter for half a day on a Saturday starting late-morning.They told him that a scooter would be available to rent and for us to head over after we landed at the airport to get it, since our flight landed on 10:15 am on a Saturday, which was during Yachty rental's open hours. We paid for a 20 cab ride to get over there just before 11 am. The sign on the building door listed their phone numbers and hours, indicating that it should be open. We went to open the main door-locked. We knocked several times-no answer. We even called both numbers several times and heard it ring through the door. We decided to hang out for a bit longer to see if someone was just running late, but by 11:15 am we still had no luck. We did leave a voicemail but no one called us back that day. The following day my boyfriend received an email asking if we were still interested in a scooter, even though the date did not match the original date he sent them for the day prior. I get that things can happen and people won't show up, but no one called or explained what had happened to us, and we ended up having to pay for another cab to take us somewhere else.
Such an amazing service and team running this place. I went in needing a rental car to go to a visa/ passport interview in Miami and I was given the most incredible help by the team that I wasn’t even expecting. They helped me find the right people to contact, which documents I needed (and printed) and even got me an appointment booked at the embassy. They have serviced from rental vehicles to storage to visa assistance. I couldn’t recommend them enough!!!
Very helpful and friendly. Good value for money. And they gave me a ride back after I returned the scooter. Very pleased.
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