Fountain, United States
6939 Bandley Dr
N/A
+1 7196025834
Were moving and it has been a very stressful, last minute move. I spoke to Holly on the phone in the morning. She was polite, very much to the point and helped me understand all of the options they have at their location. Same day my husband was able to go and inspect the unit to make sure it would fit all of our things and that the condition was proper. It exceeded our expectations. Holly made our experience memorable and from now on A Better Storage will be our go to recommendation to any and all of our military friends that need help. Their prices are unbeatable and their customer service is the best I've ever experienced. Thank you so much A Better Storage, you made this very heavy load much lighter.
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By Far the best self storage sites that we have be to. Both Linda and Travis are very attentive and also very willing to help out no matter the issue. They are very friendly and courteous. I would highly recommend this storage place to anyone who wants to feel comfortable and special.
We love A Better Self Storage Fountain. The property is kept clean and we always see the employees out and about checking the property and cleaning up. Josh is helpful when we have a question or need. There have been times we showed up and the office was closed but we call and in minutes the manager is in the office and ready to help us. We always recommend this place to people because it really meets our needs and our large unit is a great deal with electric!!!
DO NOT USE THIS PLACE....Arrived with a FULL U-haul at 730pm. We were unable to enter the facility as the key pad kept timing out. Gate entry is supposed to be until 10pm. Another lady trying to get in called the main # and was told the situation would be escalated, then later was told the property managers phone was going to voicemail. I called the main # at 8pm to see what was going on. I was put on hold while they \tried\ to get a hold of a manager. I stayed on hold for 20 minutes before hanging up as my phone was at 3%. We gave up around 830pm as it is now almost dark outside. I did give them my cousins # to call us back (in case my phone died) but as of this review (830am the following morning), this NEVER happened. So here we are with FULL load (plus a Tahoe full) and no where to safely park it to avoid being robbed!!! Not to mention the U-haul was due to be dropped off at 9pm and we had another load to move. Here is what tops the cake.....there was actually someone stuck on the INSIDE of the facility!!! REALLY. This is highly unacceptable. Disclaimer: I am not a tenant here, my elderly Aunt is. I was helping with the move and the truck was rented in my name. We now have to put extra miles on the truck, more gas, and pay for an extra day.
This place is trash! They are never open and present when they are suppose to be. Dont use this for uhaul.
Deli
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