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A-TEX Family Fun Center

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Austin, United States

atexfun.com
Hot tub store· Billiards supply store· Hot tub repair service· Sporting goods store· Swimming pool contractor· Swimming pool supply store· Swimming pool repair service

A-TEX Family Fun Center Reviews | Rating 4.3 out of 5 stars (5 reviews)

A-TEX Family Fun Center is located in Austin, United States on 8700 Burnet Rd. A-TEX Family Fun Center is rated 4.3 out of 5 in the category hot tub store in United States.

Address

8700 Burnet Rd

Phone

+1 5124518353

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible car park

Open hours

...
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Eric Bryant

A-Tex Family Fun Center got us our hot tub by the date they promised, and then sent out someone within 24 hours to fix what ended up being a minor issue. Since we were new to the hot tub, I reached out for support on Christmas day as I didn’t want to do anything to damage the new hot tub. Not only did I get help, but I discovered later that I was being helped by the owner. That’s great service! I highly recommend them!!

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John Trapane

The people make the difference. It's that simple. Chris, Tammy & Wulfe (sp?). Examples of why it's about \the people\. Never felt like I was being up sold. I was listened to, took seriously, even though I knew only a small amount of what I needed to. When I said i wanted to spend 2/3 of my money on easy maintenance, and 1/3 on aesthetics, the plan they returned with was exactly that. They sold me a slightly smaller, less costly version of the pool I wanted, cause they thought it would be better for the space. (and they were 100% right) When I signed the contract, and they had my money, I heard from them MORE not LESS. (let that sink in) It's 9 months later, when I have a question, no matter how big or small, I have an answer usually the same day, if not in just a couple of hours. And let me be clear, the process isn't 100% easy. Construction/installation NEVER is on any project of this size. But when we hit the small hiccups, I never once worried that it wouldn't be taken care of. You can't pay enough for that kind of \mental peace\. So yes, they are the only place to get Doughboy pools (all my research pointed to them), and they have GREAT spas to choose from. But they make sure what you get, is what you will need/enjoy/be the right fit. They are in it for the \long run\, not to make a quick buck. And they are in it WITH us for the long haul! The pic will look better this summer! :)

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Rhonda Bennett

We bought a Lotus Bay hot tub from Roy at A-Tex and we were impressed from the minute we walked in. Roy immediately took us to the lower end spas to show them to us. We told him that wasn’t what we were looking for as I have medical conditions and we were looking for a more therapeutic type of spa with more jets, so he took us to see a few more that were up a level our so from the first ones he showed us. We ended up buying the second to highest end spa they had, but it was 100% our choice. Not one single time did Roy push us to go up to higher levels. He also let us know that because of my medical conditions, I could save the taxes on the cost of the spa if I had a prescription from my dr. I could go on and on about the entire experience but I’ll end with saying that I called to bring their attention to a mistake they made on our financing and they not only fixed the error, they went above and beyond to make up for the error. We would recommend the Burnet Road Location of A-Tex Family Fun Center to anyone!! We love our spa!!

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Barbara Williams

These guys were referred to me by a friend who thinks they hung the moon! I agree with that assessment! They were great to work with from start to finish. Very professional, great communication, timely with responses. Knowledgeable technician who walked me through the process so I would better understand how my spa works. Please call them! You will be so happy you did! B

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Wendy

10 stars!!! These guys are all just the BEST!! Despite being super busy with everyone wanting pools this summer, they spent time with me explaining everything so well as if I was their only customer. That kind of service is RARE these days. Then I called them all day long asking questions and they patiently answered every one. Then I got a call after hours to address a concern I had and was given a perfect solution!! It doesn’t get any better than this!!

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