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AAA Fairfax Car Care Insurance Travel Center

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Fairfax, United States

cluballiance.aaa.com
Auto repair shopInsurance agencyTravel agency· Auto repair shop· Brake shop· Insurance agency· Oil change service· Tire shop· Travel agency

AAA Fairfax Car Care Insurance Travel Center Reviews | Rating 4.2 out of 5 stars (7 reviews)

AAA Fairfax Car Care Insurance Travel Center is located in Fairfax, United States on 9400 Main St. AAA Fairfax Car Care Insurance Travel Center is rated 4.2 out of 5 in the category auto repair shopinsurance agencytravel agency in United States.

Address

9400 Main St

Phone

+1 7039953970

Amenities

MechanicToilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet

Offerings

Oil change

Open hours

...
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Andy Gillis

Really a 5 Star Quality Experience all around.. I needed 2 new tires. They had the brand and style I needed and installed the new General Altimax Tires the way I wanted with in 2hrs. My car handles much better now.

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Ed Kwok

Felt I got an honest diagnosis and subsequent repair. Also felt the price was within reason. I was a walk in and they pretty much took me in and this was Friday. Hour and a half to vacuate the refrigerant and they recharged. Decided to wait and used their wifi. Pretty decent connection.

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Walid Chairat

///Warning// the car service shop techs are not reliable at all!!!!! We brought the car for a specific issue; engine noise. We left the car for a day, the repair Invoice showed a routine maintenance performed such as fluid flush , steering pump replacement( that was the issue according to them) and break pads replacement all for 2200. picked up the car drove it next day and the noise was still there, it has become even worse. The steering wheel is even harder to maneuver. Came back next day , the guy at the desk said that they can do anything since the manager isn’t in the premises. We took the car to two different professional technicians for a diagnostic and both stated that the issue was related to timing belt. We came back two days after to talk to the manager and he did not even apologize but rather tried to shift the issue to something else. He accepted to check the car again. We left the car there fo now and we will see what happens.

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Janine Perky

I needed help getting our van started at my home. The AAA Roadside Assistance technician came within an hour and started my car. He checked the quality of the battery and it was really old and would not keep a charge. He replaced with a new battery and told me I was entitled to a free battery through AAA each year under my membership plan. That made my day! He was very nice and extremely pleasant in carrying out his repair work. Thank you for solving my car problem the same day with such great service.

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Lindsay Morrison

I had a great experience getting signed up for AAA. I spoke with Gary and he was very nice and helpful and had me all set in no time. I would definitely recommend this place to others!

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Kim O'Connor

I brought my 87 f150 in for a new clutch. I dealt with Deborah. Deborah is very professional in how she handles herself and I would honestly hire her my own company. It didn’t matter how frustrated I was she kept her composure. However, I would never have my vehicle service by a AAA garage again. My clutch went out in November (I believe the 9th) and it was not complete until January 19th. My truck has a insulated floor cover that the tech completely tore apart. My window crank was broken. I had a gun rack behind my bench seat that was broken off. My truck is blue/green and while they were telling me they weren’t working on it because I had to use my time and money to order the parts off eBay I would drive by multiple times a week while working and they would have my truck in a work bay then tell me they haven’t touched it. When I am paying for them to do a service that is not cheap I shouldn’t be responsible for getting parts and paying for them. I charge 150/hr so when I’m running around trying to get the part they should have paid me for that time. My usual mechanic found some time to find me the part himself and thought I was joking when I explained that you want customers to find parts themselves. I had other people willing to do the work for half the price I paid but I thought it was better to go to a bigger company....next time I will wait for my mechanic to have time to do the work. Other mechanics I have talked to said that the mechanic there obviously didn’t know what he was doing. I was extremely disappointed and will never have work done at a AAA location again. Other than Deborah, I would be embarrassed for that to be my establishment. EDIT: It’s been 2 months since they responded and asked me to email management.....still waiting for a response from them....

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Angel Santee

Clutch went out on my Wrangler. They replaced with the wrong part. Had to have it towed back three times and they kept saying it was other stuff. Towed it to a different shop where they replaced the salve cylinder with the correct model and haven’t any any issues since. When I called AAA to discuss what the other shop was saying they brushed it off. Poor customer service and clearly doesn’t know how to work on a manual.

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