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AAA South Philadelphia Car Care Insurance Travel Center

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Philadelphia, United States

cluballiance.aaa.com
Auto repair shopInsurance agencyTravel agency· Association or organization· Department of motor vehicles

AAA South Philadelphia Car Care Insurance Travel Center Reviews | Rating 3.9 out of 5 stars (5 reviews)

AAA South Philadelphia Car Care Insurance Travel Center is located in Philadelphia, United States on 1601 S Christopher Columbus Blvd. AAA South Philadelphia Car Care Insurance Travel Center is rated 3.9 out of 5 in the category auto repair shopinsurance agencytravel agency in United States.

Address

1601 S Christopher Columbus Blvd

Phone

+1 2153991000

Open hours

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T

Tiffany Watson

I went to this location for a state inspection. I was told that I only needed to have my windshield wipers replaced, which they quoted me a total for, including the inspection. Then the customer service representative told me there were some recommendations, which would bring the total to a new price. I agreed to the new price because it appeared to only be about 70 more. I then sat for an hour and a half. Then I was told I would have to wait longer because they obtained the wrong part. I waited an additional hour. While I waited, I didn’t see any service being done on my car until the very last 20 mins, when I saw the mechanic change my wipers and one air filter. I was keeping an eye out on my car and never saw a fuel system service done on my car, which I was charged almost 100 for, and I only saw one air filter changed, but I was charged for two. Additionally, it turns out when the customer service representative was showing me totals, he showed me totals that needed to be added together. I thought he was showing me a grand total, which would have made sense. Why would the customer assume they would have to add the totals together? I ended up being charged 140 more than I expected. They gave me a 50 discount because I told them I didn’t understand that I needed to add those totals together. I waited almost 4 hours in their waiting area and I believe I paid for a couple services that were not actually done on my vehicle. And on top of all of this, the mechanic did not replace my screws in my front license plate holder when he took my license plate off. So I had to return to pick those up. This place is not worth the headache. I would not recommend this location.

B

Barb Hauck-Mah

As AAA members, we've been customers at this location more than a dozen times. We have always gotten skilled, friendly, fast service for car repairs, inspections, tire rotations, oil changes. Love that they are open 7 days a week for car service needs ( with free coffee while you wait).They handle title changes, passport photos and you can get discount tickets to the PHS flower show/other attractions. Got a deal on lightweight luggage there too.

G

Glorious Milbourne

The staff was very professional and courteous. I love being a AAA member.

D

Dan Ske

Good staff, towed in a timely manner. They were professional and kind, I was able to get everything I needed from my vehicle, also a nice waiting room with restrooms, chargers, TVs, and a bunch of snacks while you wait on service or a ride. I recommend having AAA you never know when you might need it

S

Schuyler Gardner

I came here for an inspection and emissions test and told them that I would be waiting for my vehicle. I had an 11am appointment and was here on time. An hour and a half later I ask what the status is and they tell me they thought I wasn’t waiting and they hadn’t started on it yet. While the workers here seem nice, I find it unacceptable to waste a customers time who has been waiting patiently and in plain sight in the waiting room. I will not be returning and to say I am frustrated and annoyed with this service is an understatement.

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