Lake Charles, United States
4875 Ihles Rd Unit B
N/A
+18552223426
Equipment continues to have issues. That will claim that you are signing a contract for longer than you actually agreed on....then when asked for proof the signed pages have no proof of years...hmmmm. I will never have anything to do with this place again..after my “contract” is done.
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My Security System provided me with Peace of Mind at home and away. The Acadian Staff displayed professionalism from sales to service.
My family was concerned about me when I'm home alone, due to several past Surgeries that could aide in me as being a fall risk, so I prayed about it and a couple of days later your brochure came in the mail and we came together and made the decision that this is what we were looking for but, at the same was concerned about the price due to me being on Medicaid now. So, I called and a nice representative (very cordial, sorry that I can't remember her name) gave me the number to Robert Unterburger, who is over the community that I am located in. He came and was very nice, cordial and well-dressed. He was very professional and educated in his field of service. We made the decision that was convenient and affordable for me. He called me with the date.of installation and the gentleman came, showed his ID and was very professional and cordial, which made me feel comfortable about allowing him to enter into my residence. After finishing the installation he carefully explained to my family about the service and took his time and made sure we were comfortable about the service rendered before leaving. So to each and everyone involved in the process of helping my family and I feel comfortable. God bless each and everyone of you, and I will continue on with your service from here now and when I move to my new address. I will add more of your features to my home {because I will no longer be renting} so, now I have had my Security System setup with more features allowing me to feel safe and comfortable in my home. Thank you. Thelma Crockett
My wife and I looked at several security companies, by far Acadian Total Security had the best packages with the most features. I can control my security system, thermostat, and lights from ONE APP. My sales person Jordan was excellent and answered all my questions. Installation went great and the technician thoroughly explained the system before he left to make sure we were comfortable with it. I highly recommend using Acadian Total Security for you security and cameras. GREAT LOCAL COMPANY THAT CAN BE TRUSTED!!!
The consultant I worked with was very knowledgeable in his field. He took the time to teach me about how security systems work and made sure to create a custom plan for my home, not just sell me a system. I can now control everything in my home and it has even helped to save me money. Highly recommend this company.
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