Addison, United States
4951 Airport Pkwy Suite 640
N/A
+18007434203
ADT and Protect Your Home or DEFENDERS are now the same company, I've read. But my interactions with both have been the same. These people seem to hate their job and treat customers poorly which makes me not want to do business with this company. I have never received the 100 gift card that was promised - even called several times about it and returned the proper paperwork. Before installation (which was over 3,500) they would not provide price sheets to look at and only give you a price for the entire package of items you want but refuse to itemize. I was told I had 1500 towards a package but the way they quote, you never see if you are getting that or not. They lock you into a 3 year contract. The website is not secure. My credit card was compromised and used. Every time I've called, they have not helped me resolve anything and have provided terrible customer service. I will find another company when my contract is up.
like
I have been trying to get an issue resolved with ADT for 2 weeks now and nobody has helped me even the slightest. I work for American Bank and we have ADT security as our bank security system and have had them for years now. We will be terminating our commercial contract with them for their poor customer service.
I had ADT for 3 yrs. They kept on trying to overcharge me. Even tried to get my bank to pay them 57.00 instead of the 53.03 that I paid every month. After 3 yrs. I paid my bill January 7th, they cashed the check Jan 10th, then turned off my Alarm System, then sent my name to A Collection Agency. What Alarm Service can you TRUST, not ADT.
the installer was very informative and helpful. Gave me confidence in the system, and took the time to answer all my questions. He didn't try to over-sell me on stuff I didn't need.. very good..
I was very pleased with the two technicians that installed my system. They were neat, professional and treated me and my home with respect. Both knew the products well and were not high pressured sales people. They were efficient, but didn't rush through the job. They showed up on time and both called in advance to let me know they were enroute. They were careful with the install and checked with me about locations for sensors, etc. I was very pleased with the whole process.
Deli
The best companies in the category 'Deli'