Addison, United States
14295 Midway Rd #400
N/A
+18006468773
Hospice care has a lot of negative stigmas attached to it....but let me just tell you that this company is WONDERFUL!!! The staff is amazing and if the admin know what’s best for them they will promote Trevor immediately!!! Trevor was the most caring nurse I have ever met and I myself am an RN....this man truly cared and is not just in this profession for the money. He was so gentle with my grandfather and my family and looked at us as a whole unit and cared for us as well as my grandfather. The entire staff was great but Trevor really stood out. I will FOREVER recommend this company....and finally again to Trevor, you are an Angel...truly....our family owes this man so much!!!
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Let me tell you! I was not originally referred to Elara Caring after being discharged home from the hospital with a wound VAC. The first company was AWFUL! I knew my cousin-in-law worked in the home health industry so I asked around and she suggested her company. Still skeptical, because of the growing stigma that home health companies just \hire anyone\ I agreed to give it a try and I that was the BEST DECISION I made in regards to my care and healing. From Eboni, the intake nurse that came the first day to one of the sweetest, most pleasant and caring Teandra, my nurse that had such a soft hand ( my wound VAC was so painful) but she would talk me through the pain,. I never felt rushed, and she allayed my fears and concerns. SHE WAS HUMAN! Feeling comfortable with your care is a part of healing as well. The only reason my care was discontinued was due to insurance and the fact that I improved. I almost didn't want to get better! LOL PLEASE PLEASE PLEASE, if you have family, loved ones please do NOT allow the hospital to select a home care company because usually the one they pick is who is giving (kickbacks, great lunches or some other nonbeneficial reason to you and your care) PLease choose Elara Caring, because that is what they do. CARE. Each person represented the company so well. They were so apologetic when my insurance no longer covered my visit. They seemed so genuine! I really appreciate all of their efforts, the care, the knowledge and making me feel comfortable.
The company has a new owner they have not been organized they lost my husband out of there computer system finally found him out of the Hugo Oklahoma office which is about a 2 hour drive to our house. I have know complaints with the nurses. They are professional and they do there job.The company needs to get organized.
The worst health provider company ever- provider coordinator very negletful to patients.
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