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MUSA Auto Finance

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Addison, United States

musaautofinance.com
Car leasing service· Financial Services

MUSA Auto Finance Reviews | Rating 1.8 out of 5 stars (7 reviews)

MUSA Auto Finance is located in Addison, United States on 14131 Midway Rd #900. MUSA Auto Finance is rated 1.8 out of 5 in the category car leasing service in United States. At MUSA Auto Finance, we're dedicated to providing our customers with the ultimate leasing experience. We're vested in developing industry-leading technology to make auto leasing a truly effortless experience for our dealer partners and their customers. From quick decisioning in seconds, to our innovative dealer portal and best-in-class service, we've created a one-stop shop for franchised or independent dealers looking to provide their customers with an auto finance company who puts relationships first. To learn more about MUSA Auto Finance or for career opportunities, visit https://musaautofinance.com/.

Address

14131 Midway Rd #900

Phone

+1 8005636872

Company size

11-50 employees

Headquarters

Addison, TX

Founded

2013

Accessibility

Wheelchair-accessible entrance

Open hours

...
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K

Kimber Morgan

Have had a great experience with MUSA! Andrew helped me pay my bill over the phone today, and he did a wonderful job.

M

Michael salter

its about as unprofessional of a company I've ever dealt with. Paid off my loan because I sold it in August 2020 and they continued to attempt to debit my account for the next 3 months in a row. It's December, 2020 and they will not send the title of the car to the dealer I sold to back in August. I've called and sent multiple emails, the dealer I sold the car to has done the same. These folks are not good. I would post a negative star review but the software will not allow me to post unless I give at least 1 star.

T

Terrence LeBlanc

Horrible company and customer service. They do not Care about you or what you may be going through. Edit After Response: My contract was never sold to any investor. This is either a flat out lie or lack or incompetence. I literally spoke with MUSA customer service in regards to my account only a few months ago. Also my bill comes from MUSA and my payments go to you also. Trying to deflect to another company your lack of good customer service and lack of customer empathy reiterates what kind of company you are.

R

Rebecca Fissel

Rude and can’t do some of the things most banks can. Haven’t notified credit bureaus on payments in over 6 months.

D

Dakota Griffith

I’ve had my truck for 1 FULL YEAR and they still haven’t got me tags, my truck is NOT even registered! I’ve called them several times to get the issue resolved and they won’t help. Trying to get a new truck and they say they can’t find the title! I would leave zero stars if I could! If this issue doesn’t get resolved I will have to seek legal action.

N

Norman Thompson Sr.

3 months have gone bye since I paid my loan off and MUSA has FAILED to notify the credit bureaus. !

D

David Guttenberg

They are out of money, and they do not honor their debt obligation to dealers.

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