Addison, United States
15635 Quorum Dr
N/A
+1 9723879265
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Patty is one of the rudest people I have ever met in my life! We had trouble finding a parking spot so we had to park around the building and arrived late. When we got in the door she just stared at us. She exclaimed, “You could have parked , RIGHT THERE!,” waving both of her hands at the handicap parking space which we tried to squeeze in next to, but couldn’t fit. She then argued about the spot next to it being open. She simply stared and us until I asked her name. She said “Patty” and nothing else... more staring. I asked my daughter if she still wanted to get her hair done here because I was feeling uncomfortable with the rudeness. I told my daughter that maybe we should go somewhere else, to which Patty responded, “Yeah!,” As we left she said she was uncomfortable because I wasn’t wearing a mask. I had it right in my hand and forgot to put it on in the rush to get in. I told her she could have just asked me to put it on.. but I guess you can’t do that when you just stare at people. No attempt to be kind or even reschedule if 15 mins. was going to set them back. There was no one else in the salon. I understand some people may have mood disorders, but we need to reign in it at work. She wasted an entire week of our lives because we couldn’t get another appt. somewhere else until the following week. Heaven only knows what Patty would have done to my daughter’s hair had we continued. I hope the owner sees this and realizes Patty is ruining business for you.
like
Sherri, the owner, is incredible. She's been doing hair for decades and is on top of all of the latest products and devices for hair. You can ask her anything and you'll always get a straight forward, honest answer. She truly is a color expert for blondes, red or brunette. I'ved been them all. She's especially great for hiding gray hair w/o doing an overall color. That way you don't have to worry about roots growing in all of the time. If you're not sure of what you want to do OR how to go about doing what you want to do, she'll have all of the right answers. Check her out. You'll be glad you did!
Very upscale. Ask for Peg. She's great.
Fantastic place to get your hair done. Went for my first time and was satisfied. Everyone there was super friendly and made you feel at home. A glass of red wine topped my experience
I have been to Swank several times and have always had a good experience until today. Sherri was kind enough to get me scheduled the morning of my Wedding Day. I had Michelle and she was irritated and rushed the whole time. Her attitude made me very anxious and it turned into a very uncomfortable experience overall. I didn't feel listened to and my hair didn't turn out how I wanted it. I left in tears and now have to rush to find another salon who can do my hair the way I want it for my big day. NOT THE EXPERIENCE I WANTED AS A BRIDE ON MY SPECIAL DAY. I will only be going back if I can book with Sherri or Rob or someone who I have had a good experience with in the past.
Deli
The best companies in the category 'Deli'