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Universal Gaming Group

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Addison, United States

ugaminggroup.com
Amusement machine supplierBusiness to business serviceCasinoConsultant· Amusement machine supplier· Business to business service· Consultant

Universal Gaming Group Reviews | Rating 5 out of 5 stars (5 reviews)

Universal Gaming Group is located in Addison, United States on 240 Laura Dr. Universal Gaming Group is rated 5 out of 5 in the category amusement machine supplierbusiness to business servicecasinoconsultant in United States.

Address

240 Laura Dr

Phone

+1 3124550844

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Cathrine Frances

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Been with Universal Gaming Group almost five years now and it has been one of the best business relationships we’ve experienced in our 56 years of business. Our account executive, Dave Schmitt, has walked with us since Day 1 helping us navigate through the entire process. Along with his excellent service of keeping us informed and engaged, Universal’s Tech Support is always just a simple phone call away in assisting us whenever there is a technical issue. In the world of gaming, Universal Gaming Group is a safe bet!

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Shanti Bevilacqua

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UGG has always responded swiftly without delay to all issues such as hardware or payouts. Honestly, most issues get handled with a short phone call to a customer service rep. I know that Universal Gaming Group has the ‘right stuff’ to be a great operator for your establishment. They have proven to us that they are a leader in video gaming devices, in service and in product.

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Chad Duong

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My location was one of the first to go live on October 9 th , 2012. It was such a big deal we even had numerous news crews out filming. I’ve been with Universal Gaming Group from the very start and it has been a pleasure to work with them to this day. I never have to ask for updates or new games, they consistently take care of me. I would recommend Universal Gaming Group to anyone looking for a gaming company.

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Massey Hearn

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We have been with Universal Gaming Group for 5 years. They made it so easy the first year we added a second location. They always make sure we have up to date, the newest games and they always service them regularly. Our account executive Dave Schmitt always calls on our accounts regularly and stops by to say hello and make sure everything is running smoothly. We have worked with Dave for many years before he started with UGG, another reason the decision was made so easily to go with UGG. I have zero complaints and we are happy we made the decision to go with UGG, too bad all partnerships aren’t this effortless.

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Jeremiah Jaron

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UGG has always responded swiftly without delay to all issues such as hardware or payouts. Honestly, most issues get handled with a short phone call to a customer service rep. I know that Universal Gaming Group has the ‘right stuff’ to be a great operator for your establishment. They have proven to us that they are a leader in video gaming devices, in service and in product.

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