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Aeromexico Airlines Reservations Tickets

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Chicago, United States

aeromexico.com
Airline ticket agency

Aeromexico Airlines Reservations Tickets Reviews | Rating 3.2 out of 5 stars (8 reviews)

Aeromexico Airlines Reservations Tickets is located in Chicago, United States on 10000 W O'Hare Ave. Aeromexico Airlines Reservations Tickets is rated 3.2 out of 5 in the category airline ticket agency in United States.

Address

10000 W O'Hare Ave

Phone

+1 8002376639

Accessibility

Wheelchair-accessible entrance

Open hours

...
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R

Rosana Vemmer

I recently travel to Mexico and was very worry about the safety and cleaning in the airplanes. I flew down with United and thought they did a pretty good job on making the flights safe and clean to protect us from Covid, But on my way back to the USA with Aeromexico I was impressed by the cleanliness and the efforts from the crew to keep customers with social distance, bathrooms were sanitized every hour, making sure passengers were wearing masks at all times and not standing in the aisle. Felt pretty safe with Aeromexico.

F

Fiona

Great price. Easy check-in. Helpful and accommodating staff. Liked the food. Appreciated the in-flight entertainment (movie, TV, and music options). Thankful they provide blankets, for those of us that get cold easily. This was my first time flying AeroMexico, and I will definitely be using them again. Enjoyable travel experience.

V

Vicki Goodman

Today we called and were fortunate to have our call answered by Agent #4YQ, Louis Eduardo Soto. We had a bit of a complicated request and Louis was patient, courteous, and went above and beyond to assist us with our travel plans. He is a true asset to your airline. Prior to today, I had phoned three times over the weekend, I had to wait quite a long time and when the two agents that I did get through to in separate calls were trying to help me, the calls were disconnected. I had decided to try to call during the week, and I am so glad that I was fortunate enough to have Agent Soto help me today. Keep up the great work Eduardo!

J

Jennifer Mordan

This was my first flight with Aeromexico and I was pleasantly surprised. The plane was clean and comfortable. The staff was very accommodating in both Spanish and English. The on-board snacks and meal were offered free with the flight. Immediate content available on the monitors was relatively current and I was able to find something I could enjoy for the flight. At one point using the restroom which was also clean and comfortable. Overall and enjoyable flight.

J

Jose Bahena

Great service \u200d

A

aleksandar kuzmanovski

Never again with this company,they are changing the dates ,times for flying as they wish they don’t care about the passenger they think we are free all the time we don’t have jobs, plus they are not refunding the money if you can’t fly on the date that they choose for you,after they do changes.shity company zero considering the passengers.

B

Bri Flo

I recently booked a flight for my grandma who happens to have a hard time walking on her own. This has not been the first time flying with the airline, when booking her flight I always ask for wheelchair assistance. Once we arrived at the kiosk to check in her bags, the rep stated that she couldn’t board the flight. We were appalled, she stated if my grandma couldn’t fend for herself she was not allow to board, in order for her to board the flight she needed someone to fly with her. They gave us two options which was either cancel the flight or find a random volunteer to help her board. The rep called the manager or the supervisor, who was not friendly or helpful. I was left speechless, I couldn’t believe their poor treatment. My grandma needed to depart from the country due to her visa, if she didn’t have a time frame on her visa I would have cancel her flight. We had no option then to ask a random person to help her to the gate. Luckily there are good people in this world and a young man and a older woman volunteer to assist my grandma to her gate. We were so thankful for their generosity. In regards of Aeroméxico They should be a shame of how they treat the elderly community, O’Hare has a company called prospect that assist elderly people to their gate, I understand it can get hectic at the airport, I worked for united airlines, but Aeroméxico should have used their tools to help and not leave us to fend for ourselves. Needless to say, shame on their staff, they need a better system in tact.

D

Dulce Maria

Check in was easy even after I got to the airport 2 hours after the recomended time. 2 carry on per person and a 50 lb bag for 30 . not bad. breakfast provided for morning fly.

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