Frisco, United States
124 Rose Ln
N/A
+1 2146188276
UPDATE: Was contacted by them after the review and they were sorry for the miscommunication. I've revised my review to 3 stars as I'm sure they are a good company, but my experience for what the repair I needed was hopefully just an anomaly. ****** Needed AC repair. Scheduled a service call. Waited days in broken hot AC for my appointment. The wait is expected, whats NOT expected is for them to then tell me they can't repair or even look at my system because the repair may be maintenance related??? I told them I didn't want a full replacement, just wanted my system fixed back to optimal performance. They said they only do maintenance in Aprilish. Really these guys only want to make money on replacements. That's fine, but they shouldn't hold themselves out as AC repair company.
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We had all three systems replaced since the original equipment was still in place from when the house was built 18 years ago. We used Trane units and the process could not have been smoother with no issues during the installation. Jose Garza and his team covered all the floors and also wore shoe protectors and never once touched a wall removing the old equipment or bringing in the new. They swept the entire floor of the attic and you can’t even tell they were in the house all day. I highly recommend them as they have exceeded my expectations in workmanship and professionalism!! Thank you Air Masters and especially Jose and his team.
They were thorough and professional. They installed my new 4 ton AC unit in one day and only two days after I found out I needed it. Fast and efficient. The whole team was great.
We had Air Masters come to our house for a second opinion after another company told use we needed to replace both of our units and all the duct work. Jose was honest and said we didn't need all that work and he could keep the units working for a while which he did trouble free for over two years. We finally had to replace our larger unit and Jose and his team from Air Masters did it quickly and professionally. We couldn't be more appreciative. Thank you
Air Masters and Randy went out of their way to help me with the repair of my air conditioner. Service was fast and more affordable than competitors. Air Masters earned a customer for life. Do not hesitate to give Air Masters a call as they are very friendly and honest
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