Tucson, United States
850 E 17th St
N/A
+15204348300
Extremely rude. Website says they close at 4 however they close and lock their door before that time. I order and paid for my product and was there 6 min after 3:30 and they were close. I tried calling before that time to let them know I was very close to see if they would wait however they hung up on me 3 times and the girl who finally answered me at the 4th try kept repeating herself saying if I got there before the doors were close she would help me. I tried explaining that I really needed the product and it was already paid for and since Monday is a holiday I really was wondering if she could help me out this time however again she repeated that she would only help me if I got there before the doors close at 3:30 even though their website says 4 PM AGAIN. Extremely bad customer service and speaks extremely bad about how they run their business - change your hours online at least & put someone on phones w better customer service that doesn’t sight at everything that the paying customer says . She was extremely immature and I could seriously see her rolling her eyes at me every time she sighted at me because she made sure it was loud and I was aware that I was annoying . very very very rude and condescending. DO NOT APPRECIATE THIS TIME OF TREATMENT SPECIALLY SINCE I BEEN A LOYAL CUSTOMER FOR A FEW YEARS - !!!!!
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This is it! Your filtration headquarters,they have washables,carbons,disposables of every thickness/dimension and even varicells. Give them a call or do like I do and email them,Kara and Bill are there to go the extra mile for you in getting you what you need. Thanks AFP
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