Jamaica, United States
171-14 Liberty Ave
N/A
+17188482889
I drove from Columbia South Carolina to buy a 90 yamaha from Chris, Chris had inspected the motor and everything checked out but when I got there #1 cylinder had low compression, Chris and his team disassembled the motor found the problem while I waited. They fixed it same day. You can't get service like that anywhere else. I highly recommend them.
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Kris and his staff are awesome. If you need used Yamaha engines and repairs this guy is great and stands behind his work! Forget the guys on the island and make the drive into queens they’re wort it!!!
In need of a Yamaha re-power I was recommend to Alan outboard by four separate people. I called and spoke with Chris, after explaining the situation with my 95 150 Yamaha, he offered to purchase it on the spot and then told me to come in and choose another Yamaha. I did just that. Chris and his guys were more then helpful and had me out the door with a clean and strong running 99 - 200 Yamaha two stroke. Unfortunately, After the purchase I did encounter an issue with the motor I choose, so I called Chris. Without hesitation he asked for the motor back to correct the issue. Chris simply stands behind his motors, he’s an honest stand up guy. If your in need of a re-power or even parts Alan Outboard should be your first and last stop, It’s a no brainer.
Extremely unreliable and difficult to work with. They have trouble returning phone calls or messages. We had a scheduled appointment to replace the motor on our boat with them and they cancelled the appointment with no notification. Good thing we were able to get in contact with them the day before to confirm or we wouldn't have known. We gave them the benefit of the doubt and rescheduled for the next week only to have the same thing happen again. Too shady for us, we will look elsewhere. All I can say is buyer beware.
I called 3 times and was connected to their voicemail each time. It was disturbing because it only rang once on each the 2nd and 3rd try. They clearly didn’t want to answer the phone and do not operate a good business doing so.
Awesome individual to work with ! We have an old Yamaha that we couldnt find ignition coils for ; called him up we had our parts within 48 hours ! If you have something you can’t find parts for, call this guy up and I know he will have em for you . Thank you so much now we can start our boating season ASAP !!! If I could give more stars I would. - thanks again
Great people at Alan outboard in Queens. Fixed my 250 Yamaha on short notice. Chris and his guys were great . Very professional . Couldn’t ask for a better experience.
I replaced my motor 2 years ago from (Alen outboard) The owner Chris and his mechanics are amazing and professional very helpfully help me with All questions and repairs even after two years Great communication and customer service Would highly recommend
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