Alexandria, United States
731 Seaton Ave
N/A
+1 5712671313
I have recently moved to Avalon Potomac Yard and have enjoyed a fairly seamless process. After a long day at work I returned home on Monday evening to discover that my key fob was not working and I could not gain entry into my apartment. It being a Monday the leasing office was closed, so I made a call to the emergency service number and within 10 minutes Chris was there. He quickly left and returned with the key fob reprogrammed which allowed me to regain entry in my apartment. Chris was considered of the situation and respectful of my time. Thank you Chris, you made what could have been a terrible experience virtually painless.
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Chris on the maintenance staff amazing! He always goes above and beyond to make sure my apartment is working properly. Even outside of work, he is very friendly and he remembers you and will say hi. Also, my dog absolutely loves him. Chris always greets her with a hug and she constantly follows him around the apartment when he is working and cries at the door when he leaves.
I’m giving Avalon 5 stars because of Chris who works in maintenance here. He absolutely does an amazing job at fulfilling our maintenance requests. During the pandemic he has taken COVID precautions seriously and I appreciate him for wearing a mask while working in our apartment.
I made the best decision leasing with Avalon Potomac Yard Apartments in Alexandria!!! Excellent customer service from day one. And my experience after a month living here couldn’t be any better thanks to Chris in the maintenance crew who makes life simpler by proving top of the notch service. Great community that has met all of my expectations. Thank you.
My vehicle was stolen from the building garage in December. There is zero surveillance. Management refused to acknowledge or inform other residents.
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