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Cox Store

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Alexandria, United States

cox.com
Cable company· Internet service provider· Telephone company

Cox Store Reviews | Rating 2.9 out of 5 stars (5 reviews)

Cox Store is located in Alexandria, United States on 5958 Kingstowne Towne Ctr, Ste. 100. Cox Store is rated 2.9 out of 5 in the category cable company in United States.

Address

5958 Kingstowne Towne Ctr, Ste. 100

Phone

+1 7034807885

Accessibility

Wheelchair-accessible entrance

Open hours

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B

Boris Milic

Whatever you pay — know that will your bill increase every year (while your service stays the same or dated). Facts. So let’s say you pay 70 bucks for just WiFi. Next year is 80. Then year after 90.. same speed though.

A

Andy Zanazzo

Even though I just wanted Wi-Fi, they offered me a basic cable receiver because it was free. I never used it, but since it was free, I took it. 8 months later they start charging me an extra 50 out of nowhere, no warning, nothing. Beware of \free\ things from cox

C

Cortland Bobczynski

Worst customer service ever. I ordered an installation package and paid a 50 deposit. The package was not compatible with any hook up in my apartment, so I called to have someone install a hook up. They wouldn’t allow anyone to come out until 2021. Of course I can’t wait till 2021 to have internet so I went with someone else. When I called to get my deposit back, they said no problem. A month later no deposit. I have now been on the phone for an hour worth Cox and they are telling me to dispute it with my bank from two months ago. I swear the customer service is horrific! I will never use COX again!

S

saeed rahman

Don't ever get Cox internet. Please just trust me...if you want good customer service and good internet. Look anywhere else but Cox. I am writing this review with my phones LTE. Save yourself hours of pointless back and forth with dumb reps and join another internet provider. Trust me and when you get stuck with bad internet...just know you were warned.

M

Mindy Johnson

Horrible experience, not with this particular store but with the company. Always losing internet connection. The last week in my apartment they disconnected my WiFi the 14th instead of the 17th like requested. More furious because I had Homework due & they basically told me since the account is closed they can’t do anything about it. Had to use my hotspot to finish homework. I called technical support the guy told me he can see my internet working fine although my calls kept being dropped and laptop kept losing connection. Not satisfied, especially my last week using COX!

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