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PRECISION DOORS & HARDWARE

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Alexandria, United States

cookandboardman.com
Door supplier· Retail· Hardware store

PRECISION DOORS & HARDWARE Reviews | Rating 3.6 out of 5 stars (5 reviews)

PRECISION DOORS & HARDWARE is located in Alexandria, United States on 6295-80 Edsall Rd. PRECISION DOORS & HARDWARE is rated 3.6 out of 5 in the category door supplier in United States.

Address

6295-80 Edsall Rd

Phone

+1 7034618282

Accessibility

Wheelchair-accessible entrance

Open hours

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A

Ashley

I give the start of the awesome guy who helped me when I first arrived the guy who unloaded my truck for an hour for a partial load took the rest of the four stars away

M

mustafa bozoklu

I bought 3 doors from this company and ordered the doors on the phone. I had to give back the doors I received because they had misunderstandings about the measurements and replaced them with smaller doors. In addition, I returned 3 extra hinges, but Bob Kut (sales representative) said that the hinges did not reach him. The doors I bought were cheaper because they were smaller than the previous ones, but they charged the same amount of money. When I called Bob, he told me that there was a restocking fee which I understand and when I told Bob I didn't see anything related to it on my bill, he became angry and yelling at me over the phone What a coincidence that the previous doors and new doors were exactly same price even they were smaller size and I retuned extra 3 hinges I had which they are not on new invoice !!!!! If I could give 0 stars I would. Customer service - minus ( not even zero ) . They are a liar and dishonest.

C

C H

If I could assign a double digit negative rating I would! Trip 1: called to replace 20 year old door. Crew tears out new (3 month old) and expensive weather stripping, then lies about doing so, argues about reinstalling it. Because they destroyed it. They also struggled to install the new door, evenly so it would close properly and tore up the interior door jam and scratching the new door in the process (lied about that, too, to my face - except I heard the debacle unfolding quite clearly). They failed to properly reinstall the mail slot hardware, without scratching that up as well. Best of all the final product was hung so unevenly i could see not just daylight outside but the cars in the lot. Trip 2, to remediate: same crew, shows up and argues about the \quality\ of their work, then offered to fix specific items i was unhappy with \to make you happy\. Threw the original work crew out. Trip 3: New crew, after a months time. They were also unable to hang door correctly, replace and install the weatherstripping properly without further damage to my door jam, and destroyed the hole where the lock engaged. I've been told there are several problems starting with an undersized replacement door, which they tried to gin up by adding extra padding around the door frame, except that now the door won't fully close without slamming it. And, the bolt is so badly misaligned with the hole, you have to LIFT the door to get it to close. Adding insult to injury, they discarded the lockset plate for the deadbolt - i guess because it further impaired the locking mechanism.

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William Henderson

The technician was Sherman Stepney. Today was my second time calling upon Precision Door to service my garage doors. The first time was for maintenance. On Friday, I called the for repair. They came out on the first day I was available, today. The technician was on time and wearing PPE equipment. I received a hassle free estimate. I choose the premium repair job. The job was completed in a couple of hours. The technician was thorough and cleaned up the area as he left it.

A

Al Ectric

This place offers very minimal options to choose from with a tiny gallery. Top that off by super very indifferent, lazy and not knowledgeable staff, not to mention unhelpful. I had a super hard time ordering a door from here with a sales rep who didn’t care much other than just keeping his eyes fixated on his computer monitor. To make matters worse, they delivered me a scratched and damaged door . Won’t recommend at all.

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