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Results Fitness

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Alexandria, United States

resultsgymalexandria.com
Gym· Aerobics instructor· Massage therapist· Physical fitness program· Yoga instructor· Trainers· Yoga· Fitness center· Personal trainer· Swimming pool

Results Fitness Reviews | Rating 3.7 out of 5 stars (5 reviews)

Results Fitness is located in Alexandria, United States on 7770 Richmond Hwy Ste C. Results Fitness is rated 3.7 out of 5 in the category gym in United States.

Address

7770 Richmond Hwy Ste C

Phone

+1 7033601400

Service options

Online classesOn-site services

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

Mon
4:30AM–11PM
Tue
4:30AM–11PM
Wed
4:30AM–11PM
Thu
4:30AM–11PM
Fri
4:30AM–11PM
Sat
7AM–9PM
Sun
7AM–9PM
Mon
4:30 AM - 11:00 PM
Tue
4:30 AM - 11:00 PM
Wed
4:30 AM - 11:00 PM
Thu
4:30 AM - 11:00 PM
Fri
4:30 AM - 11:00 PM
Sat
7:00 AM - 9:00 PM
Sun
8:00 AM - 9:00 PM

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A

ANoteTwoSelf

Summary with full story below: Charged me for months after I went through procedure to cancel, conveniently couldn’t get in contact, then condescendingly sent me a cookie cutter email when I found out and got in touch. I was a member of Results when it was Golds Gym from 2015-2017, and like many of the people that have left a review below, I attempted to cancel my membership, which apparently was never processed, and they continued charging me until I switched debit cards... when they decided to continue attempting to charge for months and racking up a bill until they decided to call me once, then allegedly sent me an email (which I never received). I didn’t find out about this until a few weeks ago, but my last visit there was in early 2017. I tried to communicate this to their accountant, Christie, who responded with “We have no record of your cancellation, please remit payment at your convenience”. She called me once, allegedly left an email after months of allowing charges to accrue, then when I finally get back in touch, she doesn’t even bother to try to have a conversation about why my paperwork or cancellation never was processed, she simply sent me a cookie cutter email about how I needed to “remit payment at my convenience”. I’m not normally one to leave a bad review, but after attending this gym for years and having a very good experience, I didn’t think it was appropriate to endorse someone that doesn’t believe in finding a resolution for their previously very loyal customer. Do not waste your time, I am not the first person they’ve done this to, and I’m sure with this track record, I will not be the last.

B

Brian Burke

Confused by these unhappy people. Great facility, fair prices, good management.... Very reasonable. It's obvious the thousands of happy members don't leave reviews but the upset 6 members want to be vocal. Don't listen to the negatives.... This place is great and fair.

L

Lila Bonnell

Physically huge facility - awesome selection of gear; equipment I want to use is always available. Well run organization, nice folks, coaches with specialties in different disciplines, and overall well-rounded. Easy to use (safely) in COVID context because facility is so large - 6 feet is easy to maintain. For ladies who prefer a little privacy, there is a well-equipped ladies-only wing. There is a weight lifting wing for those very serious about weightlifting. There is a pool. This place is awesome.

B

Brittany Whitman

DO NOT waste your money or time working with this company!! I went in and cancelled my membership about a year ago, in person, by completing a form on the computer at their facility. I have received no contact from them since this time. Then, I get a call from a collections agency yesterday telling me I owe the gym 89. I was floored since I had cancelled my membership. I called the gym and they say they have no record of my cancelling. As I physically went in person to cancel, I don't know how this can be possible. I then ask why they haven't been billing me if this is true. They said they have, but I have not received one bill, electronic or otherwise. They said the only way to resolve this is to pay the balance to \officially\ cancel the account. So because they \lost\ the record of me coming in last year to cancel my account and apparently \sent\ me bills, I have to pay them money to rectify this. The person I spoke to on the phone was rude and unprofessional. I have now had to pay THEM money for THEIR mistake as to not impact my credit. HORRIBLE company, customer service, and business. Absolutely would not recommend.

C

Caitlyn Riley

This a great gym. So many options throughout! Staff is friendly and helpful!

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