Alexandria, United States
3101 Duke St
N/A
+15714584965
Wheelchair-accessible entrance
I have been banking here for many years! I have 4 mortgages with Suntrust Mortgage and multiple accounts within this bank! The service lately has been lousy! I would not recommend them to any high end banking customer! They just tried to charge me 141 late fee for there screw up! It’s not the first time but it’s becoming more problematic lately! They act they are doing you a favor! They have lost their ethics in my opinion or trying to look good compared to BB and T! Another disaster of a bank! It really sucks that I have to find another bank! I think I am going to try and find a credit union nearby! I can’t imagine BB and T will be an improvement!
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Best customer service experience!! Tellers and bankers there are always friendly courteous..
They STEAL your money here, if you get rolls of coins from this location make sure to count them in front of the teller. The rolls will typically have a coin missing, a foreign coin, or smaller currencies mixed between the higher ones.
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