Alexandria, United States
8110 Frye Rd
N/A
+1 5712413270
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William and his guys seemed so promising. We used them before to replace an attic fan and were so pleased. We since discovered a leak in our roof after removing a closet from our laundry room. William attempted to repair twice and couldn’t find exact location of problem. Said he would return and make it right but never did. I would have paid for necessary additional work, but instead still have leaking roof. He has not responded to emails or yelp messages. Very disappointing.
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Roof started to leak, so we reached out, an appointment was made the following day, they were on time, professional, my roof was repaired on the spot with no further issues. We will certainly use them again if needed.
I found the company on yelp by the good customer rating and I was right: they did an excellent job for me! The owner William is a very nice guy who is patient and answering promptly all my questions in details, willing to negotiate the price before the work starts. He gives me an reasonable and competitive estimate and he even cut down the price after he finished the work which gave me a little surprise and I am happy of course. He is also very flexible for the date/time of the work, I had to reschedule it and he did not have any problem, even though it was very cold on new date/time. I would definitely recommend William and his company and will hire him again next time. Jerry
Positive: responsive and reasonably priced. Negative: poor quality of the job. Gutter is still overflowing after cleaning. No response to two emails and voicemails. I gave William a chance to put it right and was willing to pay for repairs if necessary.
I called around for estimates but once I called Top Notch Roofing I knew I was at the right company. They knew exactly what I needed. The selection was exactly what I was looking for. William was very helpful and answered all my questions. Once the estimate was given out the follow through was immediate and I had my new roof in a week. My house looks amazing and the crew was outstanding. Pricing was very competitive and right around my budget. I recommend this company to all my family and friends. Again thank you for the outstanding work !
Deli
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