Nashville, United States
6014 Lenox Ave
N/A
+1 6153560738
Wheelchair-accessible entrance
Terrible experience here. Leia the owner of the business is nice until there is a problem. The payment terminal had an issue while we were there which lead to a pending payment in our account which after all of our vet bills was all the money we had left for another week and a half. Despite bank statement evidence that the payment was pending she was rude, confrontational and verbally threatened to throw out our pets ashes, causing me to miss a day of work, demanding payment which she then refused to give me a time estimate to meet her and ignored all contact attempts from 12PM till 4:30PM on a weekday when she told me to be there at 5:30PM same day. Following this experience I received messages from her trying to qualify her behavior with how she's had a busy day, and her dog is sick. Well, mine died.
like
We were very sad and didn't know what to do after our dog died. But Leia and Mitchell were very understanding and kind enough to schedule a cremation on a weekend. They were very kind and helpful. They understand that we were going through a hard time at the time and did their best to have our time to say goodbye to our dog. I really appreciate their kindness and sympathy. Thank you.
Going to leave this right here so maybe you can explain. I have to have my baby put down today and I'm searching for a place for cremation services. Now I find it quite interesting and quite frankly a bit alarming...this is what I would call RED FLAGS btw...that you are operating the same business under 2 different names at the same time with 2 different sets of Google reviews...is that even legal? Maybe it is, I don't really know, just seems a bit fishy to me, as well as the well over 50% number of 5 star reviews from people who have only ever posted one review and have no other Google online presence what so ever. You see I rely heavily on reviews when deciding who to do business with and I have gotten pretty good at spotting these things but because you have no bad reviews I did at least give you 3 stars but just not feeling that 5 star vibe with what feels like some dishonesty going on and therefore not willing to trust this crucial decision to be put in your hands sorry to say.
We lost our four-legged family member Chaucer quite unexpectedly and this threw a lot of things off their regular course. Gladly we contacted the right place \All Seasons Memorials\. They really try to help and provide service when it is the most convenient for you, so we had just the right amount of time to say the last goodbye before driving there. Leia was really helpful and tried to accommodate all needs we had. To sum up: convenient, prompt, dignified. Thank you Leia and \All Seasons Memorial\ from us and Chaucer.
She was very kind and sympathetic about the sudden loss of our family puppy. She was available all times of the day. She answered the phone whether I called her at midnight or noon! Thank you so much for you support with Madison!
Deli
The best companies in the category 'Deli'