Allen Heating and Cooling

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Rockford, United States

allenheatcool.com
HVAC contractorAir conditioning contractorAir conditioning repair serviceHeating contractorHeating equipment supplier

Allen Heating and Cooling Reviews | Rating 4.4 out of 5 stars (5 reviews)

Allen Heating and Cooling is located in Rockford, United States on 122 N 2nd St. Allen Heating and Cooling is rated 4.4 out of 5 in the category hvac contractorair conditioning contractorair conditioning repair serviceheating contractorheating equipment supplier in United States.

Address

122 N 2nd St

Phone

+18153981969

Open hours

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Michael Pazera

Service tech Ryan Hicks text me to see if I was ready for him to come by (1 hour before my 11:00-1:00 scheduled appointment), and he would arrive in 15-20 mins. Arrived wearing a mask, much appreciated; I also put mine on. I informed Ryan the furnace was working. I showed him the 4 error codes I was getting the day before, 2/17/21, and that I had cleared ice from the vent pipe of my Lennox furnace. He said this was the reason for one of the error codes. He suggested a seasonal inspection of my unit (installed 10/2013 by a since retired contractor). Ryan is very professional and knowledgeable in his work. (Only negative, I could tell by his stocking hat, that he is a Bear fan..... but I won’t hold that against him) In the future, I will be calling Allen H&C for my AC/heating needs.

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Eric Schultz

I bought a new furnace and air conditioner not cheap. The guy do the work were nice but they damaged my stairs but they don't have an appliance dolly. And then I had to keep calling to see what they were going to do. He's only willing to pay about a third of what it's going to cost me to have them repaired. And he does not return any of my phone calls

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Angie Osterberg

Allen Heating & Cooling is a fantastic local business with outstanding customer service. A special thank you to Tom Howe and his crew for being here at the drop of a hat when our furnace died before a snow storm. They were knowledgeable and very cost efficient. They were also able to repair our AC unit rather quickly two summers ago. I would highly recommend this company! Thank you Allen Heating & Cooling!

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Auri Hightower

Allen heating & cooling sent 2 technicians (Ryan & Gabe) a couple of months ago to fix my heater. I was charged about 100 dollars for the technician call but Ryan offered me a 25 dollar discount for a good review online. He didn’t give me any money, coupon or discount, he said corporate would honor the discount. When I called to claim the discount I was told they would honor it on their next visit. Today is February 21, 2021 and I was in need of a technician for my furnace I called them and mentioned the discount, Ryan told me that unfortunately since I didn’t have the coupon mailed to me he wouldn’t honor any discount but he would charge me time and half since today is Sunday. To the public out there just be aware of lies and tricks some companies say to handle business. To Allen Heating & Cooling please try to be honest with clients regarding the reviews, by the way I have everything Ryan said recorded.

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Melissa Laffey

We called Allen Heating and Cooling to get second quote on work we were told we needed done on a boiler we have. I am so glad we did! The service man was incredibly helpful, knowledgeable, and showed us what needed to be repaired. I will never call the \other guys\ again. By calling Allen, we probably saved over 2,000. Very grateful and will cerrainly be number one to call for all future work.