Allen, United States
1209 W McDermott Dr
N/A
+1 2144953963
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
So after a few days of bad weather I took my truck to get washed. I paid for a gold express I go thru the wash . I get to the end they finish drying and cleaning my wheels and such I assumed. They wave their towel saying they're done so I go on. I get home and my truck still looks dirty and no tire dressing or my wheels cleaned. I mean for almost 20 bucks they should at least clean the outside right you would think.
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They offer free diagnostics! There diagnosis was spot on! The dealership couldn’t figure out my issue and this shop has earned my trust! Most honest repair shop in town! I will send everyone to them ask to speak to Enrique
Today I took our family car, Lupe, to this Kwik Kar and I was a bit overwhelmed with so many packages and not knowing what to do because it was my first time taking her for a shower (my husband usually does this). The staff is so very friendly. Large sitting area with smoothie bar and vending machines. They also gave me free sachets, they cleaned every nook and cranny. Do go here! After last week's Uri, cars definitely need a good bath and I will be returning to this spot and recommended it to my neighbors. Best of all, since I was so lost, they took pity on me and granted me a huge discount since it was my first time at a carwash lol. I love it! Accepts cash/debit/credit/amex
Bradley was polite and completed the vehicle inspection report very quickly (Mid-afternoon on a Monday). The express car wash was also quite good. Very positive experience all around.
NOT AN HONEST BUSINESS AT ALL, AUSTIN (the manager) will tell you BS and only take your money. I took 4 times our car to get aligned. Every time we got an excuse why the car was not aligned completely. I replace the full suspension in the car personally so we can save money (Struts, Inner Outer Tide Rods, Controls Arm). In the last two alignments they recommended to install cams screws so they can finally align it completely. They gave us the car with an alignment worst than the previews (I have prints). They were always blaming that they did not install the parts needed, and they could not guaranty nothing. After they install the cams, they still argued BS again saying they can still not align it completely. I decided to take it to one of my friends’ shop; I did not take it there because it was far. We aligned the car in less than 10 min, all areas green (I have the print). Comparing the prints they gave us and realized Austin (the manager) was laying to us all the time. He argued it took them hours trying to align it all the time. Last time they came back, again, saying they could not do anything else. I quote from Austin “This is the best we can align this car”. I was able to personally align the car with my friend’s help. We even found the screws loose. That is dangerous. After this, I came back to their shop and requested a refund of at least the last alignment since they could not do the job right. We asked to be contacted by their superior manager or owner. We never got a call. They also print they greasy hands in the inside fabric (I also have pictures). My point here is that this manager appears to have a practice here were they charge you for something they say they do. Either they did not do or they did not know how to do it. I do not recommend this place to anybody. They will always find the way to get your money and if you do not pay attention they will!!
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