Independence, United States
3848 W Main St
N/A
+1 6203310079
Still waiting for a return phone call or answer to my emails regarding an order we placed in September, 2020, for two gravestones and engraving. There has been absolute silence on the part of Allen Monuments. My next step is to contact BBB in hopes of getting this resolved.
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I have been patiently waiting for my mom's headstone to be engraved since May 2017. Not done yet!!!!!!!!!!!!!! I am incredibly disappointed; I am angry and I am so sorry that I paid for it to be done and it has not been. This company set mom and dad's stone in 2009 and engraved his information satisfactorily. She died 5/8/2017, I sent in the forms and the payment, yet when I went to place her ashes on 6/1/17, the headstone was not engraved. I have checked on it periodically and it is not yet done. I sent an email earlier this week that if I did not get picture proof it has been engraved, I will file a complaint with the AG's office. I have been very fair and patient about this, but almost a year is unforgivable. Well, it took a complaint to the BBB and Kansas AG's office, but the headstone was finally engraved in the Spring of 2018.
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