Allentown, United States
1701 Union Blvd
N/A
+16102249333
Worst service I ever experienced. They were to clean my chimney but the owner told my wife that the liner needed to be parked in. She called me and after a few questions that he couldn’t answer. He said he needed to take a video with a camera to check the damage. We waited for 2 weeks for the footage and they couldn’t produce it. I demanded a refund, which they paid after 3 more weeks of waiting. DO NOT USE THESE CROOKS!!
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These guys are great! Mary phenomenal and Phil and his team are also great. They installed a wood stove and chimney in half a day in my unfinished basement, and did a great job!!!! Very competitive pricing, great follow up, and excellent work.
Very unhappy with this company. I went with them hoping they would do the job right as I checked with 4 other companies and incidentally this company was higher priced for the same work but I felt good about them. However I was let down and not a happy customer at all. Was given a level one chimney report that did not even address my concerns as was discussed with the office when I called them to schedule the service . I feel as though they were trying to make money off of customers and did not even fulfill the Initial request. The chimney was in good working order .
Was given a 3 hour time slot for the appointment. I waited four and a half hours before calling to ask if they were coming. Was told the technician is on his way, just have to wait 5 hours. You know, some people take time off of work for this. The least you could do is show up to yours, Vinny
I had one of the guys from this company come out over a week ago to give me an estimate for installing a pellet stove directly through side wall using a direct vent system. He was the 4th company I called out as I like to get multiple offers and do research. The guy was nice and told me he'd get back to me via email in 24hrs . A week has gone by and finally have received the email with a price tag that is the highest in the lehigh valley out of the other 3. Along with being the highest above national average costs on a vent system and labor which should only cost around 300 to 450 to install. Instead I receive a price qoute of 1200 .00which is an estimated price that I should receive if I was installing a ventilation system for a wood burning stove which I'm not. Talk about price scamming.
Deli
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