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MerchantE

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Alpharetta, United States

merchante.com
E-commerce service

MerchantE Reviews | Rating 3.1 out of 5 stars (5 reviews)

MerchantE is located in Alpharetta, United States on 1150 Sanctuary Pkwy Suite 300. MerchantE is rated 3.1 out of 5 in the category e-commerce service in United States.

Address

1150 Sanctuary Pkwy Suite 300

Phone

+1 8559347474

Accessibility

Wheelchair-accessible entrance

Open hours

...
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M

Margaret Smith

They do respond to emails, but the never answer the question; they do not listen to the question. We cancelled two accounts early 2020; they continue to bill us for one of the accounts. There is an automatic deduction from our business checking - shame on the prior employee for setting that up!!! We are STILL waiting for a refund and termination of the funds withdrawal. RUN, from this company!

M

MICHAELAH COOPER

Wonderful place to work, free drinks and snacks for employees. The new editions they are doing are a wonderful new start.

L

Lynette Clark

This clearing house is horrible! Customer service is the worst I've seen in any company ever. Their product and set up is also one of the worst and most time consuming tasks I've seen in the past ten years with working with different clearing houses! The sales rep Brian assured me it will work out for my business set up, when I was not 100 percent pleased after he showed me their demo he told me to wait until I have my own providers information in there and I would love it once I start to use the services. So I tried their services for a couple days and was not pleased, after numerous attempts of trying to void my contract since it was not how the sale rep said it would be.. they are not willing to void my contract. I was also told I would be able to decrease my claim volume at any time throughout the two year contract.. they are also now not even willing to do that and expect me to pay 18k for services not used and will not be used for the next two years. Everything the sales rep assured me on was a complete lie. Customers be cautious with signing a contract with this company and believing their promises!! I will now voice my opinion and share my experience regarding this clearing house for the next two years while they expect me to pay for un used services for two years. Customers be aware of this company!!

K

Kevin Looker

Considered them when migrating to NetSuite. After getting no support, we dropped them.

R

Ryan

Scam

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