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Next Door Flooring, div. of BEC Flooring - Alpharetta Flooring Company & surrounding area

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Alpharetta, United States

becflooring.com
Flooring store· Carpet installer· Floor sanding and polishing service· Wood and laminate flooring supplier· Wood floor refinishing service· Floor refinishing service· Flooring contractor· Wood floor installation service

Next Door Flooring, div. of BEC Flooring - Alpharetta Flooring Company & surrounding area Reviews | Rating 4.8 out of 5 stars (5 reviews)

Next Door Flooring, div. of BEC Flooring - Alpharetta Flooring Company & surrounding area is located in Alpharetta, United States on 1000 Union Center Dr suite c. Next Door Flooring, div. of BEC Flooring - Alpharetta Flooring Company & surrounding area is rated 4.8 out of 5 in the category flooring store in United States.

Address

1000 Union Center Dr suite c

Phone

+1 6785343365

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Service guarantee

Open hours

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Brittany Marler

We used this company to install flooring throughout our entire house after a house fire. Carpet, hardwoods, and LVP. The customer service that Josh provided was great until everything was done and we had issues which then went unanswered. We noticed a dent in our landing upstairs, several places that were not sanded, and some boards that should never have been used in the first place. When I asked about the issues I received no response from Josh. Fast forward to December, we started noticing that our floors were separating everywhere. Instead of calling our rep I called the company directly and spoke with Ava who scheduled someone to come out to look. When the person arrived he could not speak or understand English and started filling the cracks between the boards. I again called the company to express my concern and was told someone else would come out again. At this time I told Ava I wanted someone to inspect my floors not just fill holes. She said someone would come out and if the crew chief thought it needed to be addressed he would come out himself. 2 men came out, again with language barriers. I pointed out the splintered areas and was told that they were just bad places in the wood. I then showed them the dent in the floors and they said they would talk to BEC about it. Apparently my issues were not important enough for the “crew chief” to inspect himself. When I heard back from Ava she told me that the dent was created after the floors were stained and poly’d and not their fault. My husband and I spent 22,000 with this company and this is how they treated us. We have splintered wood, dents, separating floors all throughout our house. I would not recommend this company for hardwoods.

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Jennifer Heffron

Josh is so helpful and really takes the time to understand what you want. We got great service and a great price. I highly recommend these guys for any of your flooring needs.

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Romane Aristilde

Excellent customer service Mr. Michael Whitley was great prompt and very friendly. Everything on the order was carried out according to what was promised price was very fair and installation was perfect. My wife and I are very satisfied with the product and I will recommend BEC Flooring to all my family and friends!

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Andrew Hultstrand

My wife and I closed on our first house on a Tuesday and were moving in that Saturday and realized we needed carpet ASAP before moving in. We contacted BEC on Thursday afternoon and told them our dilemma and what color/style carpet we wanted and they were able to fit us in the very next day! They were responsive and quick to get us a quote. The quality was fantastic and the price was very reasonable. I would highly recommend them for all of your flooring needs- they will make it happen!

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Robaxter Films

We moved from Austin to Metro Atlanta not knowing who to use to put in new carpet in our recently purchased house in Cumming. After learning about BEC through our realtor, we contacted Cheryl and made her aware of the time crunch before the movers arrive in a few days. She immediately put us at ease. We literally texted her from the closing and she had one of her crews successfully install our upstairs carpet by that afternoon. I let her know time was not as important as doing a good job and we got both. A great job in a timely manner.

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