Alpharetta, United States
1780 Hembree Rd
N/A
+1 7704429672
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
I’ve recently had my car fixed from Roswell Service King after my car accident. Throughout the entire process they were informative, and picking up my car they had a detailed report to my repairs. The staff even took their time to thoroughly explain to me regarding my repairs as well as answering all my questions. I am highly satisfied with the job they’ve done on my car! They even cleaned the interior as well. Service King in Roswell will certainly not disappoint you. They have both great service and staff. Highly recommended!
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0 stars... I was recommend this horrible company through my insurance company. I never received a phone call from this company. I did all the calling to get updates about my truck which I kept receiving multiple texts telling me when my truck will be done. The lazy rep. Michelle at the local office will answer the phone everytime only to makeup some wack excuse for Tom (the manager) unprofessionalism. This company has some under the table relationship with my insurance company (Allstate) involving getting over on customers. They was only concern with who was paying for the services that they was providing and Tom (the manager) weird obsession with my rental car asking me why I didn’t drop it off at their shop. I was very frustrated and upset because my car insurance let me down recommending a company like this, with me having to experience a rush job, no communication, lies and poor customer service. After experiencing all of this, I found out they use my truck warranty to fix certain things on my truck that was related to my accident. Which seems like Service King has another under the table relationship with Palmer Jeep. My driver seat still was not fix, only to be be told I never informed him of the seat now I have to waste more to get my own seat fix on the count of this company being f**k ups about everything. Please save yourself the trouble. DO NOT GO TO THIS HORRIBLE COMPANY!!!!! Only in business for the money NOT for the people. DONT EVER GO HERE OR USE ALLSTATE FOR INSURANCE!!!!
Brought my car in and had it worked on after an accident. Worked with Michelle who was great to work with. Kept me informed the whole time through the process.
Customer service very professional; kept me updated via text and email of all phases of car repairs; repairs were finished ahead of schedule and all was perfect! I would highly recommend Service King!
Amazing service experience- would recommend this location to everyone. I got my car back within a week and it looks brand new!
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