Anchorage, United States
10460 Old Seward Hwy
N/A
+1 9075226466
People have good experiences and people have bad experiences with businesses. I have had good experiences with AER the times I have dealt with them. First off, they are waaaaaaaay lower cost than the other places. Like big time. Other than that, they had what I needed when I needed it.
like
This place does not deserve one star, but no stars is not an option. They left me, my help ( i flew up from the states), and my project hanging with 3 hours left befor the start of a holiday weekend on the delivery of equipment we had booked well in advance. They fabricated a \safety\ concern to why they couldn't deliver to the flat, straight, open road they could have dropped off at. From the Anchorage branch, to Jerry Saddler (family who owns the business) all i got was \sorry for the inconvenience\. We couldn't get a lift for 4 more days. This put us a month behind schedule and several thousands of dollars over expected costs . If they can do this to me with the indifference they have shown, they can and could do it to you. Shame on you AER. Piss poor business ethics.
Good selection and fair prices. There was some confusion about the pickup time which was very irritating. But once I explained the urgency of getting the equipment they stepped up and got me what I needed.
We rent what we need and pick up parts for our heavy equipment knoledgeable and friendly staff
I haven't had good experience here, I don't know if they don't like working with small business owners.
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