Anchorage, United States
4611 Gambell St
N/A
+1 8889263474
In-store shopping
This company provides the most delicious Crab Cakes to menus all over anchorage that you might be familiar with! Snow City Cafe makes an amazing Benedict with them, Tastee Freeze has them on their menu as a munchie, and you probably remember them from the Alaska State Fair every year! I was so excited to find out they could be ordered here, and that they had plenty other seafood products to choose from. Awesome!
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Horrible service! Website extremely misleading. Ordered ( or thought I was ordering) 5 lbs of fresh, specifically never frozen king crab ( @69 or 79 per lb. FishEx had a specific time window for the never frozen crab , ending on Nov 2, 2020. I wanted this for my wife's 60th birthday . Having lived in Juneau AK for a number of years, we always had fresh King Crab available, never would touch frozen, even FRESH frozen, it's still frozen. Once frozen, meat is rubbery, watery, and tasteless, ick! On Nov 4 , I received the styrofoam package from FishEx, as promised. Opened and found 5 lbs of frozen crab! It took 2.5 days to thaw in refrigerator the King Crab was predictably, rubbery, and complete tasteless. Not the tender, flakey, and sweet meat that is the trademark of never frozen King Crab. So dissatisfied and disappointed. Sent email to Customer Service regarding the order and received the most rude reply stating I received what 'I had ordered'! Period! I replied back and asked then why was there a specific time frame stated on the website for the fresh? She sent another curt email saying that was for the ' fresh frozen'. End of subject. No attempt to try and correct the rectify the problem, unlike most other quality reputable vendors out there! Stay away from this 'fishmonger'!!! If you want King Crab ( frozen) , go to your local Costco, 11/ a lb not 59-and up like FishEx. Consider yourself warned! Absolutely horrible experience with this group. Useful Funny Cool
People very polite and helpful. The crab arrived on time. Delicious. Cooking directions were included. Will be ordering again very shortly.
Awesome!!! Great fresh seafood and great customer service. We always order our seafood from them!!! Love, love, love them!!!!!!
Good ol arches with a new Christmas Nog
Deli
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