Anchorage, United States
1801 E Dowling Rd
N/A
+1 9075611500
Repair services
Called Moore Heating on advice of friend. Technician Shaun showed up on time, performed the necessary repairs, and the boiler was up and running. He explained the process thoroughly. Two days later I had to call again because two other parts decided to fail. Shaun again showed up and took care of the issues. He was thorough, on time, and very professional. I won’t be using anyone else. You have a heating problem call Moore Heating. They’ll take care of you at a fair price. Thank you.
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In October, Technician John performed an inspection of our furnace and suggested we replace zone valves, expansion tank, fill valve and air vent. The boiler is 13 years old and should last 25 years. We accepted their bid for repairs of 1500. On November 9, John performed stated repairs and final cost was 1300. John had explained very well the function of components and associated issues. We are extremely pleased and the furnace operates efficiently and is quiet.
We had Moore Heating come to look at our gas fireplace not working correctly. The tech wasn't as familiar with diagnosing the problem as we hoped and emailed Moore Heating, The owner contacted me right away and came out and got us repaired ....and was able to determine it was a wall switch not the fireplace. Who knew? He did by his extensive experience. So grateful....I am not mechanically gifted...at all...and really appreciate Moore Heating's care to make things right as well as integrity. Not many companies service gas fireplaces so extra grateful that they do!
They easily had a 5K sale and instead scheduled a service that would fix our issues instead. We had requested an estimate to have a tankless system put in. The estimator came out, looked at our system and immediately called a senior tech. A couple of minutes later we had a service call scheduled. They system we had was fine and just needed different settings. I have also used Moore in the past and always had a good experience.
Excellent service. Crew especially Jason, Joel, Adam are knowledgeable, on time, neat, friendly, super cautious during this virus pandemic & clean up thoroughly. We had 2 heaters replaced with a new more efficient one with 2 thermostats to control 3 different floors. We have used them for routine maintenance for years & added fireplace service this year.
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