Anchorage, United States
2440 E Tudor Rd
N/A
+1 9075632281
No delivery
Wheelchair-accessible entrance
I would rather stand in line on Christmas Eve at the post office, than ever step foot into the store on Tudor again. Our cashier Tracy, acted as though our presences was an inconvenience and was extremely brash and almost hostile. She didn't say much, not even a greeting, but when she did speak it was as though she did not care about our business in anyway. Mid-way through the interaction while her back was turned to us she said, \How's your day going?\ As though it was a formality that she knew had to say but very obvious that she could actually care less. The other cashier at the time was also extremely rude and LOUD towards another customer in the store. We all were very aware of that poor mans business and she also did not seem to want to help him find a solution and he ended up leaving the store without sending his goods through UPS. My husband has used this location in the past and said he did not recognize the women and that he typically has a good experience here. These employees need additional training in customer service and better management.
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Very helpful working with me Cheiley and Brea were phenomenal! Cheiley packaged a special shipment for me and I am confident it will make it safely! Blessings on them!
Just moved to the area and was incredibly impressed with the customer service at this specific UPS store. The woman (working on Thursday 8/8/19 at 3pm) at the counter was packaging 50 gift items for a couple of men while her coworker was also helping someone. I walked in behind a guy trying to return something and the woman was SUPER efficient and made sure everyone in line (3 more people walked in behind me) was greeted and felt taken care of. It definitely held our patience well with how she handled the big service she was focusing on, a line that continued to grow and a phone that was ringing! She even directed her coworker in all the right directions to make sure efficiency was on par. They were both friendly and happy! Will use this location from here on. Thank you!
I prefer this store over all other locations in Anchorage. Employees are always nice, knowledgeable, and efficient.
I have been coming to the particular UPS Store for quite awhile now and all I have to say is EXCELLENT customer service, Brea gives out top notch service and the recent staff there is following in her footsteps. Brea give you a greeting soon as you walk in and is very efficient in everything from when I walk in until I leave and because of this fact I have recommended that two people receive and now have boxes at this particular UPS Store on Tudor because of the exceptional service I always receive from Brea.
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