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UPS Customer Center

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Anchorage, United States

locations.ups.com
Shipping and mailing service· Mailing service· Shipping service

UPS Customer Center Reviews | Rating 2.7 out of 5 stars (5 reviews)

UPS Customer Center is located in Anchorage, United States on 6200 Lockheed Ave. UPS Customer Center is rated 2.7 out of 5 in the category shipping and mailing service in United States.

Address

6200 Lockheed Ave

Phone

+1 8887425877

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

Mon
12–6PM
Tue
12–6PM
Wed
12–6PM
Thu
12–6PM
Fri
12–6PM
Sat
Closed
Sun
Closed

...
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B

B Robson

UPS IS UNRELIABLE.! Actually that is not quite right because they are pretty reliable in messing up about every service. Today they reported delivering my LL Bean package. We were home all day and no one came to the door. So if you see a UPS employee in a blue turtleneck and some snazzy black snow sneakers drop me a line. SAVE YOURSELF A HEADACHE AND THE COST OF MISSING PACKAGES - AVOID UPS!

A

Angie

The absolute rudest customer service agent I have ever spoken to! She should be ashamed of herself! The unprofessional behavior, lack of communication skills, and hanging up on me when asked a question is a complete embarrassment to UPS! She called at 12:18 pm alaska time on 2-11-2021 to tell me that the package that was scanned in Anchorage at midnight was not actually in Anchorage and that I could come in to pick it up but my package will not be there.

M

Mavreen Espinosa

Working at a shipping company makes me laughed at these reviews. On the other hand giving them 3 stars only because I have my good and bad experiences regarding some of the drivers who had delivered my package. Some will go above and beyond and some just don't care, does not even knock on the door or anything but just left a note without trying to ring the doorbell. Also, your app tracking sucks PLEASE FIX IT.

D

Don The Traveler

Had letter from Burlington Wa to Wasilla. UPS store clerk advised that only way to get to Alaska was UPS ground, first lie. Pckg left burlington and arrived in Ontario in a timely manner and remained there for over 37 hours! During which time two flights departed for Anchorage, the local “feeder” location. It has now been there for over 14 hours. Tried to do what is called a package intercept to just pick it up myself, arranged through sender. Spoke to 5 different “customer service” reps who 1) could barely speak English 2)told me it was still in plane on ground 3) said impossible to do this 4) after continuing trying to contact”supervisor” , waiting on hold for over a cumulative 37 minutes it was blatantly obvious that I was, again, speaking to the fist “customer service rep. 5) was then hung up on 6) had a call from” unknown number” and when answered was hung up on 2 separate occasions, a little research and a redial confirmed this was a call center for UPS. To surmise my son in law sent an envelope from Burlington WA to Wasilla Alaska. Was told it “had to go ground” which was a lie and was charged over 44.00. Letter has been at your sorting hubs, on the ground fir well over 48 hours and I’m guessing much longer,and the time sensitive check it contains is now moot. Escrow company has niw voided purchase. I would like you to know that if your CEO and board of directors were on fire I wouldn’t piss on them to them out Your company is a joke Your customer service is a joke You UPS store franchisee is a joke And lastly, I suppose the joke is on me as I was foolish enough to chose your company NEVER AGAIN!

S

Shari Berns

The ladies who work there are AWESOME!

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