Anderson, United States
3101 N Main St
$$
+1 8643438566
N/A
Problem not resolved, wrong / insufficient parts shipped by Sears, now awaiting notification as to next steps they plan to be taken by to resolve the problem. The technician was not at fault, as no one in the Sears organization seems to be coordinating the action required to obtain and install the parts needed to resolve the problem, nor do they respond unless pursued relentlessly by the owner of the appliance service agreement. Disappointed to say the least.
like
The repair guy was very nice and professional.
I ordered a unit for my oven by phone. Everything went well until they told me I could have a free consultitation on certain things. Told them I was interested. Would not take no for an answer and continued to harass. After telling different callers U was interested they finally got tge message after many many calls.
It has taken over 30 days for a repair form my refrigerator and stove. After 30 days and 12 phone calls Sears is now assigning a new service provider. Now I have to have another technician visit and wait for the new company to get the parts. Sears Home Warranty is a scam, don't sign up. It will be nothing but hassles.
We had several appliances checked with our extended warranties. The serviceman was so very helpful. In fact, our stove oven was not working properly and probably had not been since we bought it. We are very grateful that this was found.
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