Andover, United States
1321 Andover Blvd NE Suite 112
N/A
+17634415907
I would highly recommend NexGen Exteriors to anyone needing a new roof, siding or windows. 2 years ago the 14 year old roof, on our 94 year old house, was leaking as a result of shoddy workmanship from a previous contractor. We tried getting quotes and warranties from several contractors. They either claimed to not know how to fix our roof or refused to give a warranty. NexGen Exteriors was incredibly knowledgeable, professional and courteous. They were able to tell us how they would fix the leaks and get the roof done at reasonable price. They also got the roof on quickly, despite scheduling problems because of bad weather. NexGen Exterior roofers were able to find exactly where the roof was leaking and also made us aware of a few problem areas that they could remedy. That winter after the new roof was installed, we had heavy snow and the following summer was the wettest on record. So happy to say the new roof not only looks great, their craftsmanship is impeccable. The leaky problems have been fixed! We are no longer concerned about ice dams or water leaking every time it rains. Thank you Shawn for all your patience and professional courtesy.
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Shawn at NexGen Exteriors came out to inspect my house for storm damage and found quite a bit of hail damage on my roof and my siding. They were not pushy to get us to sign, and actually did the adjustment with my insurance agent before requiring me to sign which showed me good faith. During that adjustment they found even more damage. Due to the knowledge of Shawn and his internal supplement team, they argued with my insurance for me and increased our loss estimate from 30K to 75K by doing their research to discover that almost all of the products on my house either didn't match or were discontinued. My house wasn't even that old, so I was beyone impressed! Our Insurance company was also great to work with but NexGen did all the heavy lifting and labor. Our experience was top notch. They built my very steep roof in one day. Sided our house in 3 days and they cleaned up very well. They even came out to offer a spring cleanup because my roof was put on in the Snowy months and they we worried about additional debris. They replaced all of my windows in my house with high end Ultrex windows that we absolutely love! It doesn't even seem like the same house and we have had nothing but compliments on our siding project from our neighbors. So much that the house down the street mirrored our design that we did with Shawn and NexGen's fancy 3D design software. I am very pleased with the work and recommend all considering partnering with an exterior contractor for retail or storm damage to call team NexGen! Thank you.
We worked with Mitch on getting our roof replaced. He handled everything and walked us through the process. Very timely, very responsive. Would recommend to anyone.
Great job! They repaired the roof on both the house and shed after hail damage. They were done in record time. Cody was responsive, professional, and kept us in the loop of what was happening when. They are awesome to work with. Highly recommend. We have two friends who had their roofs repaired by NexGen this summer and they were also very pleased with their work!
NexGen Exteriors is committed to the job they were hired to do and they take great pride in their company. Thank you for your friendliness, patience and actions. These are attributes that all companies should have, but NexGen Exteriors already does this every day. I want to call out Josh who was with me in the beginning helping me with design and suggestions. Hali stands out as someone who is empathetic, responsive and helped me visualize my siding on my house so that I can make a choice that was pleasing to me. Thank you all for the work you have done on my house. It looks great!
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