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Andrews Military Personnel Section

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Joint Base Andrews, United States

Federal government office

Andrews Military Personnel Section Reviews | Rating 2.1 out of 5 stars (5 reviews)

Andrews Military Personnel Section is located in Joint Base Andrews, United States on 1414 Arkansas Rd. Andrews Military Personnel Section is rated 2.1 out of 5 in the category federal government office in United States.

Address

1414 Arkansas Rd

Phone

+1 3019811776

Accessibility

Wheelchair-accessible entrance

Open hours

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G

Gina Gookin

I had a really good experience with the mpf. I was expecting to be there for hours for them to unlock my CAC, but I was only there for maybe 30 minutes. The lady that helped me was very nice. The only inconvenient thing is that the website and voicemail said they opened at 8:30, but they actually open at 9 am.

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Colleen Mitchell

I lost my CAC last night, I was very stressed out but I reached out to SrA Cardinal and he was able to coordinate me a walk in appointment to receive a new CAC the very next day! Shout out to him and the female civilian employee who helped me out that morning. I am very relieved to be able to receive a new ID in less than 24 hours and very impressed by their professionalism, quick response, and work ethic!

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Matthew Hebert

Horrible. No answer to multiple phone calls. Customer support is non-existent.

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Jay bee

Never answer the phones, make up times for when they wanna work. Serious attitude issues when asked to do their jobs or answer questions.

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Joseph Harrell

Air Force Personnel Services are really, really bad at JBA. This has been a horrible experience for many years. For days I've called for assistance but not once was the phone answered. I have been in the customer service areas and notice the phones simply were not being answered. Commander; where are you? Where are your customer advocates? A new plan of action to better support your customers is long over due.

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