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Animal Emergency Room

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San Antonio, United States

animaler.net
Emergency veterinarian serviceAnimal hospitalVeterinarian· Emergency veterinarian service· Animal hospital· Veterinarian

Animal Emergency Room Reviews | Rating 3.5 out of 5 stars (5 reviews)

Animal Emergency Room is located in San Antonio, United States on 4315 Fredericksburg Rd # 2. Animal Emergency Room is rated 3.5 out of 5 in the category emergency veterinarian serviceanimal hospitalveterinarian in United States.

Address

4315 Fredericksburg Rd # 2

Phone

+1 2107377380

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Christina Carver

Kim the vet tech is amazing. Her customer service skills as well as her knowledge in her profession were outstanding. I came to this clinic feeling very worried about my kitty & sick to my stomach because there was nothing I could do to stop the pain for my fur baby. When greeted by the receptionist I honestly almost left. His customer service skills were non existent & the one star taken out of this review is for the fact that he needs to be retrained On people skills ASAP. Not to mention that we were told the clinic was following strict health codes due to Covid (there was 4 signs on the front door in English & 1 in Spanish explaining the need to wear a mask at all times) And while I’m looking at all the signs I see him in the background laughing and joking with someone with his mask below his chin. When he gave me the paperwork I had to ask him to let me speak so I could ask a question & he made a rude comment about how he was just about to say what I asked even though he clearly wasn’t. I straight up almost went to a different animal hospital because of him alone before meeting Kim the wonderful & amazing vet tech. Who by the way is the best person I have ever encountered in Pet Care. She is a valuable asset to this company & I hope she is treated as such. If she is ever available for regular pet care please have her contact me because I would happily take my animals to her & recommend her to all of my friends & their fur babies. I did not get to meet the vet due to another emergency that was happening at the same time, this was not an issue, nor do I feel any negativity towards the vet for this. I just don’t have much to say about the Vet him/herself, but appreciate them for the well explained & detailed notes we were provided upon our kitty being returned to us. Overall great place with lots of heart & a receptionist who needs to learn better people skills.

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Made Lopez

They saved my dog Pinky!!! super friendly, excellent team!! Thanks!!! Thanks!! Dra. Kim Buck....... thanks!!

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Lovely Mess

me and my sister had a good experience here, the nurses were really nice and answered all our question. the fact that they also tried their absolute best to help us financially was GREAT. the doctor tried her best to come up with the most affordable plan and for that i am thankful cause i was super worried about my dog's condition and we only had so much money. But he is okay! and that's all that matters. i am truly grateful ️

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Elizabeth Alfonso

Very pleased with their services, their professionalism and attention to my dog and our concerns. Our dog had an open wound from a fight at his daycare. They gave us options and fully explained each option. We are really happy we found a new emergency vet clinic for our dog’s needs. Everybody was friendly from the tech that made sure my dog felt safe, to the Doctor who was kind enough to explain everything, and even the man up front who was very friendly. Definitely recommend

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Melanie Sierra

I got an urn for my boyfriend’s cat, Cho. It came in a box and had a certificate of cremation.

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